3 Replies Latest reply on Apr 20, 2013 8:32 AM by the_wine_snob

    adobe media encoder crash

    getho Level 1

      its not a show stopper but getting a crash in C++ (virtual function call?)

      after rendering in media encoder (32-bit).


      Its being sent from premiere, and rendering h264, 720 50p.


      Encoder than stops responding.

      In fact even if encoder has not rendered anything - if I just start it up and close it again - it crashes on exit


      I'm on windows 8 64 bit.  I just dowloaded microsoft C++ redistributable 2010 and was told there was a newer version on the machine. Could this be the issue? (that  media encoder doean't like the new C++?)


      Error stuff from application event log:


      Faulting application name: Adobe Media Encoder.exe, version:, time stamp: 0x5057aebb

      Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e

      Exception code: 0x40000015

      Fault offset: 0x0008d6fd

      Faulting process ID: 0x2ae8

      Faulting application start time: 0x01ce3be758479a67

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe Media Encoder CS6\Adobe Media Encoder.exe

      Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll

      Report ID: 98ae627c-a7da-11e2-be70-e0cb4e2c4d27

      Faulting package full name:

      Faulting package-relative application ID:


      Fault bucket -1113903016, type 1

      Event Name: APPCRASH

      Response: Not available

      Cab Id: 0



      Problem signature:

      P1: Adobe Media Encoder.exe


      P3: 5057aebb

      P4: MSVCR100.dll

      P5: 10.0.40219.325

      P6: 4df2be1e

      P7: 40000015

      P8: 0008d6fd