I have a new Cloud Membership with my 5 hosting sites. I have my own website hosted with a local company, and l obviously wanted to bring it over to BC. But with my free site, if I bring my website over to take advantage of one of the 5 sites BC gives me, I lose my email? Is that correct? I pay a local hosting company at present, but I can't imagine splitting the email and the web side apart, and then I'm paying twice? And how does that work with my domain, ie I already own a domain name www.xyz.co.nz, and have email email@example.com. So do I now have to find somewhere to host my email separately? Could someone clarify this in a simple way please for an only very semi-technical person. Thank you!
With the Creative Cloud Subscription, you get 5 webbasics sites, which does not include the integrated email service with BC. So you can add the MX records associated to your mailboxes provided by the other email service provider in BC. The steps as explained in the article here -> http://helpx.adobe.com/business-catalyst/partner/setup-pop-imap-email-accounts.html#main_H ow_to_create_an_external_MX_record.
So either you will add a domain to BC using 'This service' and add an external MX record provided by the mail service provider. OR
You can get both the DNS and mail service from the external provider and add the domain in BC using External DNS settings as shown here -> http://kb.worldsecuresystems.com/157/bc_157.html
So you will not lose your email as it will never be shifted to BC using Webbasics plan but only using the MX records to point to the email provider.
Hope that helps!
you can also use Google Apps for your emails, with a little extra cost for google apps.