5 Replies Latest reply: Apr 19, 2013 9:03 AM by Barbara B. RSS

    Non recognition of scanner

    Piecart99 Community Member

      I have a new Windows 8, 64 bit Dell laptop with Photoshop Elements 11 installed.  I cannot import scanned images from my CanoScan 5600F scanner directly into PhE11.  It wont recognize it.  I have used the scanner regularly with PhE6 in Windows 7 laptop with no problems.  What is the solution?  The scanner works otherwise with its own program.