1 Reply Latest reply: Apr 19, 2013 2:44 AM by sjpt RSS

    Error! Check activation.

    Error! Check activation Community Member

      Today I´ve installed ADE 2.0. But it didn´t work.

       

      I´ve bought a ebook from Kobo, but can´t download it to ADE. Clicking on the URLlink occurs only an error frame: Error! Check activation.

       

      Unfortunatelly, I can´t download any ebooks.

      I´ve already tried to download a free ebook from the Adobe site. It doesn´t work, too.

       

      ADE was installed before. I deinstalled it, some time ago, because I didn´t use it very often.

       

      Via google a.s.o., I´ve learned, to install an older version of ADE (i.e. 1.7.2), but I can´t find one on a trusted site.

       

      Can you help me, please?

      Thank you

      Heike

        • 1. Re: Error! Check activation.
          sjpt Community Member

          Have you registered your AdobeID with your version of ADE2.0?

           

          If you had a previous version of ADE (even an uninstalled one) it is possible that ADE has got into a confused state with registration.

          Try to deregister whatever it has, using ctrl-shift-D (cmd-shift-D on Mac) in Library view.

          The restart ADE, and reregister with menu/Library/Authorize Computer.

           

          ~~~

          I have had lots of problems with v2.0, so quite understand you might what to try 1.7.2 again.

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172