0 Replies Latest reply: Apr 19, 2013 4:23 AM by ThomasBB83 RSS

    "Fit to page" no longer updating after installing new printers

    ThomasBB83 Community Member

      Hi,

       

      We recently had new printers installed. After that, the "Fit to page"-function (in the Print-dialogue) is no longer auto-updating. The content is moved slightly when printed - it almost looks like Illustrator doesn't register the correct unprintable areas.

       

      If I select "Do not scale" followed by "Fit to page", the content automatically adjusts as it should.

       

      It's a bit hard to explain, so I've uploaded a couple of pictures to illustrate it (I blocked out some info):

       

      How it looks when printed (even if Fit to page is selected in print settings):

      http://i.imgur.com/eEaAWSK.jpg

       

      How it should look when printed (and does, if I force AI to update by choosing Do not scale followed by Fit to page):

      http://i.imgur.com/new7X0J.jpg

       

      As you can see, the content clearly moves quite a bit.

       

      Has anyone ever seen this before?


      BR,

      Thomas