11 Replies Latest reply on Apr 19, 2013 9:20 AM by Fuzzy Barsik

    CS5.5 being glitchy as hell...

    novi1234

      Hi there,

       

      I am having a problem with some MOV files, previously imported [with some difficulty]

      Now on a fresh windows 7 64bit install, having even more frustrating problems with re-locating the media back to the project.

      Having gotten tired with the initial re-location screen crashing every time, I skipped it, and went to replace the footage manually one by one.

      This seemed successful for a few goes, most of the 22 files went in.. then it froze on one.

      Now when I re-open the program it cannot find ones that I had previously relocated, and just freezes if I try to load them again...

       

      One thing I am questioning, is that I installed premiere, on a new Samsung flash drive, and also using that as a scratch drive/ location for the project files. Maybe this is a bad idea?

       

      Any thoughts?

        • 1. Re: CS5.5 being glitchy as hell...
          novi1234 Level 1

          Oh, and I've installed Quicktime also..

          • 2. Re: CS5.5 being glitchy as hell...
            novi1234 Level 1

            Now all the clips seem to be loading 'if they feel like it'... totally different clips loaded each time.. and it is not even playing back properly anymore. What is going on?!

            • 3. Re: CS5.5 being glitchy as hell...
              Harm Millaard Level 7

              Install Adobe programs only on the C: drive as is default. Flash drives are just too slow.

               

              Do not install QuiRcktime on a Windows machine, unless you intentionally want to destroy the 64 bit nature of PR and want to use 32 bit QuiRcktime, with its memory limitations, extra load on the disk system and gamma shifts and cripple performance by using that Apple crap..

              • 4. Re: CS5.5 being glitchy as hell...
                novi1234 Level 1

                Ok... I heard completely otherwise about Flash drives... that's why I bought one. It is now installed on my C Drive, and actually functioning worse than before. Interesting about Quicktime, but I have had problems before where I wasn't able to load .mov files without it.

                • 5. Re: CS5.5 being glitchy as hell...
                  Harm Millaard Level 7

                  What is your definition of 'Flash drives'? Do you mean SSD's or CF/SD/MS flash cards/drives?

                   

                  SSD's, while containing flash memory, are commonly designated as SSD,

                  CF/SD/MS flash cards are commonly designated as flash cards/drives.

                   

                  MOV files can be rewrapped to another format that will avoid falling back to 32 bit operation with the effective 3.3 GB memory limitation, even on 64 GB machines. Sometimes renaming from MOV to AVI or MPEG  or MTS is enough to achieve that, sometimes you need an external converter.

                  • 6. Re: CS5.5 being glitchy as hell...
                    novi1234 Level 1

                    Ah yes, it's an SSD, sorry.. I'm not to up to scratch with techy jargen.
                    Still though, any thought's why these files are playing up all of a sudden? they worked fine until a new bunch of .mov files were introduced. Then it became very unstable.

                    • 7. Re: CS5.5 being glitchy as hell...
                      novi1234 Level 1

                      Thanks for the advice btw!

                      • 8. Re: CS5.5 being glitchy as hell...
                        John T Smith Adobe Community Professional & MVP

                        >new bunch of .mov files

                         

                        Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037

                        What is a CODEC... a Primer http://forums.adobe.com/thread/546811

                        What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037

                        .

                        Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

                        http://forums.adobe.com/thread/592070?tstart=30

                        .

                        For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

                        • 9. Re: CS5.5 being glitchy as hell...
                          novi1234 Level 1

                          Thanks John

                          Here's what Mediainfo came up with:

                           

                          Format                                   : MPEG-4

                          Format profile                           : QuickTime

                          Codec ID                                 : qt 

                          File size                                : 434 MiB

                          Duration                                 : 2mn 27s

                          Overall bit rate                         : 24.6 Mbps

                          Encoded date                             : UTC 2013-04-13 22:53:26

                          Tagged date                              : UTC 2013-04-17 16:18:50

                          ©TSC                                     : 60000

                          ©TSZ                                     : 1001

                           

                           

                          Video

                          ID                                       : 1

                          Format                                   : AVC

                          Format/Info                              : Advanced Video Codec

                          Format profile                           : High@L4.1

                          Format settings, CABAC                   : No

                          Format settings, ReFrames                : 2 frames

                          Format settings, GOP                     : M=3, N=15

                          Codec ID                                 : avc1

                          Codec ID/Info                            : Advanced Video Coding

                          Duration                                 : 2mn 27s

                          Bit rate                                 : 23.0 Mbps

                          Width                                    : 1 280 pixels

                          Height                                   : 720 pixels

                          Display aspect ratio                     : 16:9

                          Frame rate mode                          : Constant

                          Frame rate                               : 59.940 fps

                          Color space                              : YUV

                          Chroma subsampling                       : 4:2:0

                          Bit depth                                : 8 bits

                          Scan type                                : Progressive

                          Bits/(Pixel*Frame)                       : 0.417

                          Stream size                              : 406 MiB (94%)

                          Language                                 : English

                          Encoded date                             : UTC 2013-04-13 22:53:26

                          Tagged date                              : UTC 2013-04-13 22:53:26

                          Color primaries                          : BT.709

                          Transfer characteristics                 : BT.709

                          Matrix coefficients                      : BT.709

                           

                           

                          Audio

                          ID                                       : 2

                          Format                                   : PCM

                          Format settings, Endianness              : Little

                          Format settings, Sign                    : Signed

                          Codec ID                                 : sowt

                          Duration                                 : 2mn 27s

                          Bit rate mode                            : Constant

                          Bit rate                                 : 1 536 Kbps

                          Channel(s)                               : 2 channels

                          Channel positions                        : Front: L R

                          Sampling rate                            : 48.0 KHz

                          Bit depth                                : 16 bits

                          Delay relative to video                  : 17ms

                          Stream size                              : 27.1 MiB (6%)

                          Language                                 : English

                          Encoded date                             : UTC 2013-04-13 22:53:26

                          Tagged date                              : UTC 2013-04-13 22:53:26

                           

                           

                          Other

                          ID                                       : 3

                          Type                                     : Time code

                          Format                                   : QuickTime TC

                          Duration                                 : 2mn 27s

                          Time code of first frame                 : 22:52:52;05

                          Time code settings                       : Striped

                          Language                                 : English

                          Encoded date                             : UTC 2013-04-13 22:53:26

                          Tagged date                              : UTC 2013-04-13 22:53:26

                          Bit rate mode                            : CBR

                          • 10. Re: CS5.5 being glitchy as hell...
                            novi1234 Level 1

                            Ah, solved!
                            All I had to do was rename the 5dmk3 AV files to .mpg

                            I did this before, but by selecting all of them and trying to do it all at once, it didn't work.

                            But one at a time works..
                            Thanks anyway guys!

                            • 11. Re: CS5.5 being glitchy as hell...
                              Fuzzy Barsik Level 4

                              Did you try batch rename in Bridge?