1 Reply Latest reply on Apr 19, 2013 3:12 PM by Brett N

    Safe for Web files have no thumbnail

    eamonnfalvey

      would anyone know why my saved for web files in CS6 are appearing as a blue box with a question mark. I'm using the trial version

       

      Message title was edited by: Brett N

        • 1. Re: CS6
          Brett N Adobe Employee

          Could you be more specific? Where are they appearing as a blue box with a question mark?

           

          My guess is the file extension is not being saved to the file (.JPEG or .GIF). If you know which format the files are supposed to be, try renaming one of them by adding the extension (if it is not there) and see if they start to work.