I have tried to download many, many, times to download the latest version of your flash player!!! I have called geek squad to help me fix the problem. It still has not been resolved. I have visited you trouble shooting sites and followed all steps explained and still will not complete download. I have deleted all flash on my computer and tried to down load and it starts to go through the steps and completes the download but does not complete instillation. When I try to play a game it tells me that I have to download the new version. I am getting very frustrated!!!! When I look in my programs the icon is not complete, and when I uninstall the program it says that there was an error in the installation and download not complete. PLEASE HELP!!!!!!!!!!!
My problem is a little different.
Yesterday, I received a notice to download an update to flash player. I did so, but it was just as Microsoft Word started up. The installation took forever and eventually I received a message to the effect the installation was incomplete.
I also discovered a new user account had been created on my computer. Its name is 'bimvhcba'. Inside the account is a Windows-free zone -- basically a black screen. I deleted the account through control panel and rebooted. I do not seem to be able to rid my computer of this account.
My computer is a laptop running Windows Vista with Chrome as the default browser. Through this site, I checked to see what version of Flash Player was running on my computer. It is the most recent one.
I have run comprehensive virusscans and spyware scans. No malware turns up.
I'm baffled. Any suggestions you have would be welcome.
Message was edited by: Abagtha