3 Replies Latest reply on Apr 21, 2013 2:23 AM by AndersMoss

    Media offline, importer reports generic error

    AndersMoss

      I've been working on a project for a while with CS5.5. The project file and all media files are on an external harddisk. Nothing has been renamed, changed or removed. Tried opening the project today, after appr. 3 weeks without working on it. The dialog box "Where is file...?" appeared. I found the file it was asking for and hit the select button. A warning popped up saying "The importer reports a generic error" (or something similar). I hit the cancel button and when the project opened I could see that most files where offline. Even though a few where online. I tried to select one of the offline files and use the link media option. But again the warning about generic error appeared. I've closed the Project now being careful NOT to save anything. What can I do to solve this? I appreciate your help!