First! what is your hardware and OS info?
I have an Intel Cor i7 with 16 GB RAM 64 bit OS Use Windows 7 Ultimate
VGA card is?
are u using the last updates?
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Display driver http://forums.adobe.com/message/4943624 may help
For the future, please list this information when asking a question
Information FAQ http://forums.adobe.com/message/4200840
You need to post the EXACT brand and model of your graphics card, and the device driver number
If you have nVidia...
How to determine your nVidia driver version
Right click in any open area of the Windows desktop
Select NVIDIA Control Panel from the popup window
Select SYSTEM INFORMATION at the lower left corner
Driver version should be the 1st line in Details
I have a GTX285 using driver 296.10
The VGA card is NVIDIA Quadro 2000D and I think I'm on the latest update - Adobe Application Manager says there are no new updates...
My NVIDIA driver is 296.35
>Adobe Application Manager says there are no new updates
That is for Adobe products, not Windows and not your hardware device drivers
I have now tried everything you all have suggested - except to go into the BIOS (my IT capabilities are too limited for that)... Updated Windows 7 (infact, the problem with Pr Pro started after that as I first had to fix a problem with Windows Update) - updated my NVIDIA driver to the newest version 311.50 - tried opening PrPro as Administartor - restored systems to vaious restore points - undid the system restores... I even updated my virus program again and scanned the system again... NOTHING works and I still can't open my Pr Pro CS6. Tomorrow (Monday here in South Africa) I will have to get an IT and PrPro fundi all in one (the chap who did the setup on my new PC almost a year ago) to help. Thanks to all of you for your assistance! I will advise this community of how I eventually get this flipping problem sorted out.
I holpe u can solve ur problem.
maybe...is more simple than we think.
The solution did turn out to be much simpler than expected - I just re-installed Pr Pro, updated with latest updates... all fixed and running perfectly!