What version of Excel do you have? Are you on Mac or Windows?
Try exporting to CSV and open that in Excel (File menu -> Export Responses)
I am on Windows 7. I am using excel 2000. But I also have excel 2007.
However, file is coming as .xls. Will try csv later today.
On Sat, Apr 20, 2013 at 12:31 PM, Randy Swineford
Yes. Works as CSV.