5 Replies Latest reply on Apr 21, 2013 3:22 PM by Kevin-Monahan

    Premiere CS6 running so slow on new MacBook Pro

    barbpdx

      CS6 Premiere Pro is running so slow on my new MacBook Pro. It seems like I'm always getting the Media Pending screen, and playback takes forever to load, even after rendering. Sometimes video will play back but not the audio, and vice versa.

       

      Can anyone help? Here's my setup:

       

      Laptop:

      Model Name:          MacBook Pro

        Model Identifier:          MacBookPro10,1

        Processor Name:          Intel Core i7

        Processor Speed:          2.3 GHz

        Number of Processors:          1

        Total Number of Cores:          4

        L2 Cache (per Core):          256 KB

        L3 Cache:          6 MB

        Memory:          8 GB

       

      Graphics:

      Intel HD Graphics 4000:

       

        Chipset Model:          Intel HD Graphics 4000

        Type:          GPU

        Bus:          Built-In

        VRAM (Total):          512 MB

        Vendor:          Intel (0x8086)

        Device ID:          0x0166

        Revision ID:          0x0009

        gMux Version:          3.2.19 [3.2.8]

       

       

      Hard drive where media & assets are:

      Buffalo Thunderbolt 1.0TB

       

      Footage:

      1920x1080 23.976 fps footage from a Canon 7D

      1920x1089 23.976 fps footage from a Panasonic cinematic camera (I forget the model)

       

      Sequence:

      I set it up using the Canon DSLR 1920x1080 23.976 sequence settings

        • 1. Re: Premiere CS6 running so slow on new MacBook Pro
          JimmyFunGuy9 Level 1

          I just came from NAB where I talked with one of the Adobe staffers who has been with them forever it seems. The culprit is the graphics card. He says for the bare minimun, PP needs at LEAST 1GB on the graphics card to even run. By you having 512MB on your card, which is huge for any other application, it would cause issues.  This is a problem that Adobe needs to work out.   They have it backwards on having the graphics card, not the CPU or RAM as being the main engine to run it. Hopefully they can get someone to do it right.

          1 person found this helpful
          • 2. Re: Premiere CS6 running so slow on new MacBook Pro
            al_bergstein Level 1

            I Agree. I just sold my same model and upgraded. It's not adobe's problem. Thespecs are clearly stated. Take your machine back if you can and trade up.

            • 3. Re: Premiere CS6 running so slow on new MacBook Pro
              Kevin-Monahan Adobe Employee

              I run Premiere Pro CS6 with a NVIDIA GeForce GT 330M, which only has 512 MB of VRAM, so you can operate on less VRAM. If you have the Nvidia 650M on a MacBook Pro, you can usually run the Mercury Playback Engine (hardware) with greater performance.

               

              Premiere Pro is a 64 bit application, so all RAM can be addressed and is multi-core aware. In other words, Premiere Pro does not derive its performance solely from the GPU. However, when you are working with an underpowered solution (like the 13" MacBook Pro), you can lower the resolution for playback and keep on working.

              1 person found this helpful
              • 4. Re: Premiere CS6 running so slow on new MacBook Pro
                barbpdx Level 1

                Yes, my 15" MacBook Pro does have the Nvidia 650M processor as well. Do I need to change any settings on my laptop or in Premiere for it to use this processor, or does it do it automatically?

                 

                Would changing my settings from Mercury Playback Engine GPU Accelorator (Open CL) to Mercury Playback Engine (software only) help at all?

                 

                Chipset Model:          NVIDIA GeForce GT 650M

                  Type:          GPU

                  Bus:          PCIe

                  PCIe Lane Width:          x8

                  VRAM (Total):          1024 MB

                  Vendor:          NVIDIA (0x10de)

                  Device ID:          0x0fd5

                  Revision ID:          0x00a2

                  ROM Revision:          3688

                  gMux Version:          3.2.19 [3.2.8]

                  Displays:

                Color LCD:

                  Display Type:          LCD

                  Resolution:          2880 X 1800

                  Retina:          Yes

                  Pixel Depth:          32-Bit Color (ARGB8888)

                  Main Display:          Yes

                  Mirror:          Off

                  Online:          Yes

                  Built-In:          Yes

                  Connection Type:          DisplayPort

                • 5. Re: Premiere CS6 running so slow on new MacBook Pro
                  Kevin-Monahan Adobe Employee

                  barbpdx wrote:

                   

                  Yes, my 15" MacBook Pro does have the Nvidia 650M processor as well. Do I need to change any settings on my laptop or in Premiere for it to use this processor, or does it do it automatically?

                   

                  It does switch automatically, but you don't want that when working with Premiere Pro. You want to use the NVIDIA 650M with the 1 GB VRAM. In System Preferences > Energy Saver, uncheck "Automatic graphics switching" in the upper left of the dialog box, as I have in the screenshot below. I work with the System Preferences at all times. If you really want to conserve battery life and are not running Premiere Pro, feel free to check the box once more, but don't forget to switch it back when you need to.

                   

                   photo ScreenShot2013-04-21at31437PM_zps0858dcf1.png

                   

                  You should be able to run the Mercury Playback Engine (Hardware) as long as you are updated to Premiere Pro CS6 (6.0.2). If you have not updated, go to Premiere Pro > Help > Updates.

                   

                  Hope that helps.

                  1 person found this helpful