1 Reply Latest reply on Apr 21, 2013 10:13 PM by andaleebfatima1

    PSE 11 encounters an unexpected problem and closes every time I click create>slideshow

    tcdog74

      I just downloaded PSE 11 and I am experiencing the same problem I had with PSE 9. Every Time I try to open create slideshow the program "encounters an unexpected problem and must close".

      The only other "create" I have tried is photocollage and it opened without problem. Any chance this could be a conflict with my Kaspersky security software or some other program? My first version

      was 4.0 and the create slideshow worked fine when first installed, then after I installed a workaround from the forum after encountering a problem. But I could never get create slideshow to open in

      PSE9 and now again in 11.