8 Replies Latest reply: Apr 24, 2013 10:49 AM by the_wine_snob RSS

    Downloading titles

    Rose 3

      I have tried to download titles and they never come though.

        • 1. Re: Downloading titles
          Steve Grisetti CommunityMVP

          It's not clear what you're asking, Rose.

           

          Which version of the program are you using? What are you doing and what is not happening when you do it?

           

          Also, are you logged in with your Adobe ID and do you have an always-on internet connection?

          • 2. Re: Downloading titles
            Rose 3 Community Member

            Sorry, new here.

             

            I have version 11. When I try to add a Title to my movie it starts an Online Content Download but I have waited up to 5+ minutes and it never completes.

             

            I am logged in with my Adobe ID but not sure about the always-on internet connection.

            Thank you.

            • 3. Re: Downloading titles
              A.T. Romano Community Member

              Rose 3

               

              What type of Internet connection and speed do you have?

               

              Are you downloading just the one Title that you need or are you downloading All the Titles? Have you tried the download at various times?

               

              Let us start here and then determine what next.

               

              Thanks.

               

              ATR

              • 4. Re: Downloading titles
                Rose 3 Community Member

                I was trying to download 1 title. It finally came through. Thank you for your help.

                • 5. Re: Downloading titles
                  A.T. Romano Community Member

                  Rose3

                   

                  Thanks for the good news that the Premiere Elements 11 title finally downloaded.

                   

                  I have always purchased Elements as the packaged product because of the  presence of installation discs which included the one for Content.

                   

                  But come Premiere Elements 11, no more Content disc. All have to obtain the titles, DVD templates, etc. from online which can be a slow process.

                   

                  ATR

                  • 6. Re: Downloading titles
                    the_wine_snob Community Member

                    ATR,

                     

                    But come Premiere Elements 11, no more Content disc. All have to obtain the titles, DVD templates, etc. from online which can be a slow process.

                    Yes. This was a new method to me, as well. Since I wanted direct access to all Additional Functional Content, I just did the one, longish download, and got a cup of coffee, while the process completed. I can see some wisdom in only downloading what one wants, when they want it, so as to not fill up the HDD, but with larger HDD's, that is not a problem. Now, if one only had a smaller SSD, they might NOT want everything, especially as they might never use everything. Still, I rather miss the Content installation disc.

                     

                    Hunt

                    • 7. Re: Downloading titles
                      A.T. Romano Community Member

                      Hunt

                       

                      I found the new arrangement, online Content download ONLY for Premiere Elements 11 very inconvenient time consuming-wise, especially for the user who buys the products packaged in order to get the disc set.

                       

                      I have enough supplemental hard drive space, so I reserved "a lot of time" and did the All download for each of the categories before putting Premiere Elements 11 to work.

                       

                      There have been several occasions when a program deactivate/uninstall/reinstall became necessary for a variety of reasons (typically related to troubleshooting a problem for someone else). So, what I did was to create a Content "disc" of my own by copying the Online Folder to a 8 GB USB Flash Drive. (If I recall, that Online Folder has about a 5 GB file size.) For me the latter was better than burn to disc DVD double layer 8.5 GB/240 minutes.

                       

                      ATR

                      • 8. Re: Downloading titles
                        the_wine_snob Community Member

                        ATR,

                         

                        I agree completely, and wish that Adobe had not gone the Internet download route for the Additional Functional Content. However, it is, what it is, so I just did the full download, though I only use some of it, such as Themes/Instant Movies, for testing. Same for the majority of Transitions - only will use a very few in my productions. Same for Titles, as I just create what I want, and seldom use the ones in the Library. Still, I have them, and it only took about 10 mins. and a cup of coffee.

                         

                        Hunt