10 Replies Latest reply on Feb 26, 2014 1:30 PM by nichole.gladky

    Captivate resets microphone volume

      I'm using Captivate with a Logitech USB headset for recording narration. I've found that no matter how low I set the microphone volume in the control panel, when I record audio in Captivate, it bumps up to 100% (after closing Captivate, if I go back to the control panel, the volume is all the way up). I've tried this on several PCs with two different USB headsets, with the same results, so it looks like a software issue. Any suggestions would be greatly appreciated.