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1. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
Sunil_BhaskaranApr 22, 2013 10:25 PM (in response to lana241224)
What's your operating system and version.
Thanks,
Sunil
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2. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
lana241224 Apr 23, 2013 1:51 PM (in response to Sunil_Bhaskaran)Mac OS X
Version 10.7.5
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3. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
pwillener Apr 23, 2013 10:42 PM (in response to lana241224)So do you have a problem with Flash, or Flash Player?
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4. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
lana241224 Apr 24, 2013 12:41 PM (in response to pwillener)Flash Player. I have tried all the troubleshooting suggestions and nothing. I need a live person to talk to. This website is not helping.
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5. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
lana241224 Apr 24, 2013 12:43 PM (in response to Sunil_Bhaskaran)Hi Sunil, do you have any suggestions? Thanks!
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6. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
pwillener Apr 24, 2013 11:20 PM (in response to lana241224)lana241224 wrote:
I need a live person to talk to.
You are communicating with live people here. If you want to actually talk with someone, call customer support, but they will charge you.
Back to your problem: try running this installer http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
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7. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
Sunil_BhaskaranApr 25, 2013 1:36 AM (in response to pwillener)
Also, ensure that Flash Player is enabled in Safari.
Please check the last question in Mac section of the following guide: http://helpx.adobe.com/flash-player/kb/flash-player-faq.html#main-pars_text_1
Thanks,
Sunil
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8. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
pwillener Apr 25, 2013 3:21 AM (in response to lana241224)Sunil's link is malformed; it should be http://helpx.adobe.com/flash-player/kb/flash-player-faq.html#main-pars_text_1
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9. Re: Is there an actual person to TALK to?! I have been trying to install/upgrade Flash for two weeks!
lana241224 Apr 30, 2013 5:34 PM (in response to pwillener)Pat Willener, you are a genius. I don't know what the difference was with the installer you provided, but it worked like a charm! Thank you so much!!!!!!