19 Replies Latest reply: Apr 25, 2013 12:45 AM by mmmsydney RSS

    How to fix InDesign CS6 cloud crashes while exporting to pdf?

    mmmsydney Community Member

      Hi My InDesign CS6 cloud crashes when exporting to pdf.

       

      It's a Mac Book Pro, OS X 10.7.4. It shows a blank warning, and then there is a long report, here is part of it. Even all my old files can't be exported to pdf. Can any one help?

       

      Process:         Adobe InDesign CS6 [325]

      Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

      Identifier:      com.adobe.InDesign

      Version:         8.0.0.370 (8000)

      Code Type:       X86 (Native)

      Parent Process:  launchd [119]

       

       

      Date/Time:       2013-04-23 18:08:27.430 +1000

      OS Version:      Mac OS X 10.7.4 (11E2620)

      Report Version:  9

       

       

      Interval Since Last Report:          572434 sec

      Crashes Since Last Report:           18

      Per-App Interval Since Last Report:  621470 sec

      Per-App Crashes Since Last Report:   13

      Anonymous UUID:                      33716403-25A9-4DBD-B3F9-99FAE5855C5D

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000