1 Reply Latest reply on Apr 23, 2013 7:11 AM by Steve Grisetti

    problem importing photos


      Whenever I import to Elements 9 pictures  from a folder on my computer, all pix are a red and green arrows only.  Does anyone know why?  In the past I made a slideshow here and all was fine.  These green and red up and down arrows are really stumping me.

        • 1. Re: problem importing photos
          Steve Grisetti Adobe Community Professional

          Are the photos located on your hard drive? You will often see this indicator if you imported the photos into a project while they were still on a camera and then disconnected the camera from your computer. The photos need to be copied to your hard drive.


          Also, ensure that any photos you use in Premiere Elements are sized to no larger than 1000x750 pixels (or 2000x1500 pixels for high def video).