I'll take a shot at it - I have PSEv.8.
Go to File menu>open as. Point to the photofile. In the drop-down for file type, select Camera Raw.
Editor>File>Open, choose the photo, choose Camera Raw from the format menu, click Open.
EDIT You're doing everything right, so what happens when you try? Are you sure you're choosing a jpeg itself?
Is this jpeg in iphoto or aperture or something like that? If so, export it, then try on the exported copy.
Hi Barbara, Yes the image is a jpeg, it is in a folder on the external G-Drive, not in elements or iphoto at the momen! So should I try it by importing it first to either iphoto or elements?
Would you belive this! I just tried again and this time it worked ok!!! I tried several times before with no luck.
Thanks for your time, I just hope it keeps on working!