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1. Re: Cannot get pictures from HD
ukgaurav
Apr 24, 2013 10:49 PM
Can you share the screenshot of how it looks right now?
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2. Re: Cannot get pictures from HD
I don't know how to send a screenshot. Can you provide instructions on how to do it.
Thanks.
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3. Re: Cannot get pictures from HD
ukgaurav
Apr 25, 2013 9:47 PM
When you reply to this post at the top tool bar you will see camera kind of icon which would say Insert Image. You can insert image here.
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4. Re: Cannot get pictures from HD
As you can see, there are no drop down menus such as File, Edit, Find, etc. like shown in the "Getting Started" booklet. I don't know how to obtain/import my pictures.
By the way, I used PrtScn to get the screenshot. Using the camera had too many reflections.
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5. Re: Cannot get pictures from HD
ukgaurav
Apr 27, 2013 2:16 AM
Not sure what is the issue here as in initial post you mentioned about greyout options and now you wish to know about import. You can import from File->Import...http://tv.adobe.com/watch/learn-photoshop-elements-9/importing-photos-into-the-organizer/
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6. Re: Cannot get pictures from HD
I'm sorry I confused the issue. It is the "ORGANIZE" workspace I am referencing. I'm looking for "Import" or "Open" where I can access the pictures on my HD. There is no "File" dropdown menu where I can access my pictures to organize them. There should be 6 dropdown menus across the top of the workspace that I can access, they are not there!
When I go to the "Edit" workspace, the dropdown menus are there. I hope that makes things clearer.
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7. Re: Cannot get pictures from HD
Look for a right pointing >> symbol which may be hiding the mkenu bar.
Otherwise try using the keyboard shortcut by holding down Ctrl+Shift and pressing the Letter G.
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8. Re: Cannot get pictures from HD
Thanks for the tips. Ctrl+shift & G worked. However, I could not find any right pointing >> symbol. The original problem still exists; Where are the dropdown menus. They should be right along the top of the workspace.
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9. Re: Cannot get pictures from HD
ukgaurav
Apr 28, 2013 9:56 PM
Seems like it can be due to DPI settings of your machine - Please browse here http://helpx.adobe.com/photoshop-elements/kb/menus-missing-elements-8-9.html and make sure the DPI settings are as per the system requirements.
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11. Re: Cannot get pictures from HD
ukgaurav
Apr 29, 2013 11:33 PM
Can you post the image of your Organizer window on your machine here? It should have been due to DPI settings as was seen in many posts here. Would have to dig more here probably.
Thanks,
Garry
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12. Re: Cannot get pictures from HD
The attachment is the screenshot I took before I used 99jon's suggestion of "holding down Ctrl+Shift and pressing the Letter G". Now I can't get rid of the pictures. Still, there are no pull down menus across the top. When I go to the Edit workspace, they are there.
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13. Re: Cannot get pictures from HD
ukgaurav
May 1, 2013 10:52 PM
What is your screen resolution? Make sure it is >= 1024*768..
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14. Re: Cannot get pictures from HD
It made no difference. I can't use such a display so I returned to the recommended 1920x1080 setting. Besides, why would the drop down menus only show in the Edit workspace and not the Organize workspace?
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15. Re: Cannot get pictures from HD
Ganesh_37734
May 2, 2013 10:26 AM
Try resetting Preferences.
Hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Organizer.
A dialog box will appear asking if you wish to delete the preferences/settings file.
Click on Yes. -
16. Re: Cannot get pictures from HD
I revisited this suggestion and changed the DPI from 125% (Default) to 100% and the problem is solved. I did not do it the last time because it showed 125% as default. Now my problem is that my eyesight is not that good so the small letters are sometime too small to read. I'll just have to adjust.
Thanks.
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