1 Reply Latest reply on Apr 25, 2013 1:52 AM by sjpt

    Error: E_AUTH_USER_ALREADY_REGISTERED.

    philipa rothfield

      I cannot authorise my computer to sign into Adobe Digital editions. We had to wipe our hard disk and now I cannot sign in with my regular ID and password. I contacted an online consultant who was unable to help. Help! Philipa

        • 1. Re: Error: E_AUTH_USER_ALREADY_REGISTERED.
          sjpt Level 4

          I assume you men registration with Adobe Digital Editions (ADE) when you say 'sign on'?

          What error message are you getting (not that ADE error messages are usually all that helpful, but better then nothing)?

           

          Try explicitly deregistering ADE (ctrl-shift-D  or cmd-shift-D on Mac), restarting ADE, and trying again to register.