3 Replies Latest reply on Apr 25, 2013 7:46 PM by pwillener

    Flash player update keeps failing


      I have been using flash player for years. A couple of days ago I started to get messages when I tried to play YouTube etc saying I needed to update FP.

      I have tried updating many times and after each download/install it says it is successful and the latest version is running. But I still get the message saying it needs updating when I try to play YouTube etc.

      I have tried everything on the Help pages - closing down antivirus- uninstalling - etc, but nothing works. When I check for successful installation I get no picture in the box so it's obviously not installed. What can I do?? (I seemed to get Chrome installed the first time I tried with FP.)