Need help downloading purchased product from "orders"

[grademacher]

I purchased an Adobe Photoshop Elements and want to re-download it on a new laptop. When I click on the download tab under my orders page, it takes me to an Adobe.com Site Requirements page, telling me that I may not have all of the requirements to download???? I have Internet Explorer 10 and the latest Adobe Flash, but still can't get past this page to download my purchased product.

[grademacher]

Also forgot to mention. It is Adobe Photoshop Elements 9.0, purchased in 2011 online, so technically not the latest version, but still supposed to be available for me to download.

[sjpt]

Try the Photoshop Elements forum.