If you open the original file before you saved it to jpeg and then click on the second entry in your screenshot what does it say?
Also, you can try under Image Mode changing the Color Mode to RGB Color and then convert the profile to sRGB under Image>Convert Color Profile>Convert to sRGB Profile.
I don't believe the regular windows picture viewer is color managed, so using an sRGB profile would be best.
thanks for your help. I treid the steps you told me. "RGB Color" was already checked as well as "convert to SRGB". I tried to convert to adobe RGB and also removed the profile and saved a new JPG each time - with no difference, unfortunately.
Could it maybe have something to do with "Grayscale" since it is a black&white picture?
I'm very confused with that whole subject. The problem is that the pics aren't saved with all that noise in them, it's the picture viewer simply deceiving us. And most people use that software to watch their pics that way..... I can already imagine the complaint from the woman in the pics....
I hope you have some more advice for me.
Seems i was wrong about the the windows photo gallery as it does use color management.
I guess i was thinking about the old Windows picture and fax viewer in windows xp.
Anyway, do you have a calibarated monitor, as windows sometimes sneaks in a generic profile for the monitor that can mess up
any windows color management settings you may have set. (windows update does that)
If you follow the steps in this link, do you have any profiles or perhaps two profiles listed for your monitor?
Also, what settings did you use when saving your jpeg in the jpeg options?
I have looked at your photo in all kinds of different viewers (Windows and others) and I cannot see any offending noise. If you send the picture at the 1024x1536 dimensions for preview, as in your post, your client should be happy.
For us to further try to investigate the problem you could upload the image as a 100% crop to Dropbox and post the URL here. We can then look at the 'original' pixels with only the cropped area eliminated.
I'm having the EXACT same problem when saving images from Lightroom 4
The image will look great in Lightroom, but when I save it as a Jpeg using sRGB and open it in the Windows Photo Viewer it looks bad in areas.
For example, I saved a sunrise shot I took the other day, and it looks fine in LR, but in Windows Photo Viewer is has this horrid kind of burned red and green noise in some of the darker areas.
I get the same problem when I upload the image to facebook and I view it in my browser (Chrome).
It's got to the point that i don't want to upload my images as people will see how terrible it looks.
Strangely, the jpegs look fine in both Irfanview and FastStone Image viewer (though I understand those two programs aren't color managed).
What can i do to fix the problem?
Hi, thanks for your reply.
I've tried both saving as the original size and downsizing
And it doesn't seem to make a difference if I save as .tiff either.
It still has the burned green/red tones in some areas when I open it in WIndows Photo Viewer, or viewing the uploaded image to Facebook. Almost like some posterization.
I just don't get it.
It must be something to do with profiles, as if I shoot in RAW+JPEG from my camera - the jpeg that is produced looks fine in Lighroom, IrfanView and FastStone, but not in Windows Photo Viewer again.