I have been listening to BBC World Service online for over a decade. But with the advent of Flash Player 11, it just quit, telling me I have to install it. I do that. The progress bar gets as far as 50%, then jumps instantly to 100% and congratulates me on installing FP 11. But when I try to listen to BBC or National Public Radio I get a message that says I must install FP 11. I went to all the help websites and followed all instructions, but the same thing keeps happening. So, now what?