Capturing video from analog sources can be a bit touchy, and most capture devices that are connected to the computer via USB do not produce files that are not compatible with Premiere Elements. Without having Elgato files on-hand, I can't guarantee that these files will work in the program.
That said, please note that you don't "open" video files with Premiere Elements. You import them or Add Media.
Please describe the steps you are taking to add these video files to your project.
What operating system are you using? Have you ensured you have the latest version of Quicktime, per the program's requirements?
Thank you Steve for your reply. Mea culpa. I am trying to import the mp4 file using the two suggested methods, either clicking the Add Media or dragging the mp4 files. The program did not respond. My quicktime version is 7.7.3, I have a windows 7, 4 gb ram, 2.53 ghz and 64bit.
First, do you have the latest version of Apple's QT Player installed?
Second, MP4's can have all sorts of specs.. When you run one of those files through either G-Spot, or MediaInfo (both great, free file info utilities), what are the exact specs. of those files?
If you can't get that converter to work, the AVI files produced by http://www.grassvalley.com/products/converters are supposed to work very well... but I think you do need to have a Firewire connection
This is what I got from g spot. I hope you can help me decipher it. Thanks Bill. audio codec mp4a: MPEG-4 AAC LC video codec avc1 name H.264/MPEG-4 AVC
Thanks John. hi8, unfortunately, only has the rca cables.
What is the file extension for this file which by your report has AVCHD video compression and mp4a: MPEG-4 AAC LC audio compression?
What is the frame size and frame rate for these files generated from the Legato Video Converter and the Hi8 tapes?
What alternative export types do have for this Converter?
The file extension is .mp4. The frame size is 640 x 480 and the frame rate is 29fps. Legato video converter only generates and mp4 file.
Thanks for the additional information.
This is what I would like you to try.
Make copies of your present AVCHD.mp4 file. And, then go through the process of renaming the file extension ONLY from:
.mts, m2t, m2ts, .mov, .avi.
Then set up a Premiere Elements 11 new project by
a. Setting your own project preset NTSC DV Standard
To do that, in the Premiere Elements 11 workspace, File Menu/New/Project. Then in the New Project Dialog, set for NTSC DV Standard, making sure that you put a check mark next to "Force this Project setting on this project" before you click OK.
b. Then import your AVCHD.mp4, AVCHD.mts, AVCHD.m2t, AVCHD.m2ts, AVCHD.mov, AVCHD.avi into Premiere Elements 11 with its Add Media feature.
Do any of the files with the different file extensions import?
We will be watching for the outcome.
Ah... I was not clear... you need a Firewire connection in your computer... the Grass Valley device connects to your camera via RCA... go to the GV site for more info
It worked. I was able to open the file. I still have to check though the finish product and see the quality of the video. Thank you A. T. You're amazing. I'm glad there are experts like you who are willing to share. May your tribe grow. FYI, premiere open other video file extensions. Thanks again.
Thank you John. I heard it's a good product.
Can you hear me applauding your success from here? Great, great news.
When you get a chance, could you let us know what was the key in my suggestion
a. the project settings
b. changing the file extension of the AVCHD.mp4
So very happy for your success. Keep up the good work and thanks for the opportunity to assist in your project.
I will let you know. Thanks again and have a great weekend.