7 Replies Latest reply on Apr 26, 2013 2:16 PM by Josh_Corey

    IPAD

    Centrodeinteligencia

      Possuo dois formularios postados, recebendo respostas de colaboradores, porém, quando baixo a resposta em formato PDF, alguns tentam visualizar pelo IPAD e o formulario aparece em branco, sem as respostas. Como corrigir isso. Alguem pode ajudar.

      Grato

        • 1. Re: IPAD
          Josh_Corey Adobe Employee

          Por favor, pergunte a seus usuários baixar o Adobe Reader para o iPad

           

          Obrigado,

          Josh

           

          Peço desculpas se o meu Português é ruim, usando o Google;-)

          • 2. Re: IPAD
            Centrodeinteligencia Level 1

            Thanks for your help .... but sending the form preenchdio by email to

            several recipients, and some have ipad, in which case there is no way to

            download the form on the ipad to be viewed by Adobe reader. Is there any

            other way to proceed. thank you.

             

            I apologize if my English is bad, using Google translate

             

             

            2013/4/26 Josh_Corey <forums_noreply@adobe.com>

             

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            • 3. Re: IPAD
              Josh_Corey Adobe Employee

              Hopefully Google can translate this for you.

               

              I thought from your question that you wanted the iPad users to be able to fill out the PDF form, is that correct or do you want them to fill out the web/HTML form?

               

              The Safari browser on iPad can be used to fill out the web form, but the iPad PDF viewer does not work with our PDF forms.  In order to fill out the PDF on iPad the user has to use Adobe Reader which is available in the iTunes Store.  If they have Adobe Reader on the iPad when they click on the PDF attached to the Email they should have the option to "Open in Reader".

               

              Let me know if that helps...

               

              Thanks,

              Josh

              • 4. Re: IPAD
                Centrodeinteligencia Level 1

                Hello Josh

                 

                The filling of the form, put online through a restricted page. when I

                receive responses, low preenchdo the form in PDF format and Relay via

                e-mail to some stakeholders. Among these stakeholders have some iPad to

                view email. Those interested to have iPad when receiving email with the

                form attached can not see it completed.

                 

                grateful

                 

                 

                2013/4/26 Josh_Corey <forums_noreply@adobe.com>

                 

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                • 5. Re: IPAD
                  Josh_Corey Adobe Employee

                  After you send the PDF form with Responses back to the form filler, when they open the Email on an iPad and click on the attached PDF file it will open in the "default" PDF viewer on the iPad which does not support our Forms, there is a "Open In" button in the upper right (looks like an arrow), when that is pressed all applications that can display PDF are shown.  The user should choose "Open In Adobe Reader" to open the PDF in Adobe Reader which will display the data they had filled in.  The user will need to have installed Adobe Reader from the App Store.

                   

                  Here are some screen shots of the workflow:

                   

                  1 - PDF attachment in Mail.png

                  2 - iPad PDF Viewer with Open In button.png

                   

                  3 - Open In.png

                   

                  4 - Adobe Reader.png

                   

                  Thanks,

                  Josh

                  • 6. Re: IPAD
                    Centrodeinteligencia Level 1

                    Josh

                    Thanks for listening and for explanations. I tried the way u told me and

                    also did not work.

                    The only solution I found so far was to download a copy of the blank form

                    and use it as mail merge file. OR is, down the sheet with the answers and

                    make a link to blank form and only then, attached to e-mail the interested

                    parties.

                    On the iPad, when I view the message that comes with the file in PDF format

                    attached to open it, it appears the option that u showed me, I have a PDF

                    ADOBE READER and READER installed and will not appear the option of using

                    either of the two to view the file.

                     

                    grateful

                     

                     

                    2013/4/26 Josh_Corey <forums_noreply@adobe.com>

                     

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                    • 7. Re: IPAD
                      Josh_Corey Adobe Employee

                      Can you make sure the "Adobe Reader" on the iPad is up to date?  It should show up in the "Open In" list when you are viewing a PDF file (the third screen shot above).

                       

                      Thanks,

                      Josh