6 Replies Latest reply: May 15, 2013 11:25 PM by mberlant RSS

    How to force installation package to use English?

    mberlant

      Although my OS is US English version, I have several other language packs installed.  Whenever I need to update an Adobe product it is a crap shoot as to which of these "other" languages the update installer will choose to display in.  How can I force the installation package to install only in the English language, so that its progress messages and application tools are all only in English?  Is there a registry setting (WinXP or Win7)?  An .ini file setting?

        • 1. Re: How to force installation package to use English?
          JatinDembla Employee Hosts

          Please let us know which software you are trying to install on your computer and from where you have downloaded the software.

          • 2. Re: How to force installation package to use English?
            Mylenium CommunityMVP

            The default language is determined by your serial nbumber and that's what's used for updates by default as well. Beyond that some programs, but not all will remeber the language they were last run in and use that language. There's no magic button to override any of that, you realyl have to set the apps back to the language they were originalkly serialized in to get working updates in teh default language.

             

            Mylenium

            • 3. Re: How to force installation package to use English?
              mberlant Community Member

              @JatinDembla,

               

              I observe this problem with both Acrobat Reader plug-in and with Flash Player plug-in.  I download them, presumably directly from Adobe, whenever the appropriate pop-up alerts me to a newly available update.

               

              @Mylenium,

               

              As these are free applications, I have never been asked to apply a serial number.  If you can point me to where in my PC to find the serial numbers for these free applications, as well as what US English serial numbers to replace them with, I will be forever in your debt.

               

              - - - - - -

               

              By the way, both applications render in US English.  That is, their tool bars and progress messages are in English.  It is just the update installers that run in a random language.  Now that I think about it, it seems that the update installers run in the language of the country I happen to be in at the moment, if that country's language happens to be one that my PC knows about.  I hope this helps.

              • 4. Re: How to force installation package to use English?
                Mylenium CommunityMVP

                By the way, both applications render in US English.  That is, their tool bars and progress messages are in English.  It is just the update installers that run in a random language.  Now that I think about it, it seems that the update installers run in the language of the country I happen to be in at the moment, if that country's language happens to be one that my PC knows about.  I hope this helps.

                 

                Ah, I see. That would indeed explain the behavior. in that case you might wanna define a fixed proxy address in your Internet settings, if that is an option...

                 

                Mylenium

                • 5. Re: How to force installation package to use English?
                  pwillener CommunityMVP

                  Maybe the behavior will be different if you use the full (offline) installers.

                   

                  Adobe Reader: http://get.adobe.com/reader/enterprise/

                   

                  Flash Player: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (under the header Progress Bar Hangs)

                   

                  If this also fails: is your system language set to something else than English?  I have set my system language to Japanese (on English Windows), and many programs react by displaying only Japanese dialogs.

                  • 6. Re: How to force installation package to use English?
                    mberlant Community Member

                    Well, thanks to Pat Willener, we're much closer.  Instead of allowing Adobe to automatically update Acrobat Reader, I downloaded the complete Reader XI EN_US package from the FTP server.  It got 99% of the way through performing the installation -- in English -- and then threw a progress message in Japanese.

                     

                    So, I am still looking for a registry key to set [and hold] an Adobe program's working language to 1033.  Any ideas out there?