Why after signing up for to pay the sign up cost did your site limit the upload to 20 MB. We have files of well over 200 MB from clients. This is a waste of my day and hours of time trying to get this information only to find out it is on 20 MB after signing up. Isn't this bait and switch? This is like files 15 or more years ago file sizes. Not in 2013.
Also, why can I not redirect the upload files to my FTP site?
I am sorry for the inconvenience that you had to go through to find out the maximum attachment size limitiation. Supporting more than 20 MB is not something we currently support but you can add or vote on feature ideas:
If you need to add a new idea click "Create an idea" under "Actions" in the top right.