14 Replies Latest reply on Feb 23, 2018 5:10 AM by Test Screen Name

    Why is InDesign CS6 loading extremely slow????


      The company I work for has bought several licensed copies of the creative suite and ever since it was installed; the machine with the following specifications that I use:


      CPU: i7-3770 @ 3.4 (4 core, 8 threads, 8mb cache)

      O/S: Windows 7 Home Premium 64-bit (6.1, Built 7601)

      RAM: 8GB DDR3

      V/C: Radeon HD 5450


      HDD: 60GB OCZ-Vertex 3 SSD (Primary)

      HDD: 1x 2TB + 1 x 1TB SATA 3 drives.


      Approximately 3 weeks ago, the machine became unresponsive due to a Photoshop CS6 64-bit issue along with Internet Explorer. At which point, I had to kill the process in the Task Manager; and ever since then, it has not been the same since.


      All 64-bit applications for Adobe Creative Suite, take so long to open; that I can go and get a cup of coffee and come back only to find that it is still bloody loading. If I load for example, Photoshop 32-bit edition, it loads almost immediately. This is good at first, however as soon as I use the drag drop feature as I always do. Especially when I need to crop a high resolution image, regardless of whether the high resolution image (8MB to 16MB) stored locally or on a server; the application takes for ever and ever to load the damn image.


      The amount of memory allocated to the application, starts at just over 125MB and then spikes up to 1.5TB; at which point still does not do any thing except sit there idling for no apparent reason.


      This morning, opening InDesign CS6, took approximately 10 minutes to open itself. My recollection last week, I had closed all files before closing the application itself. So why the hell is it taking this bloody long to do so.


      I have checked the Adobe Application Manager and everything is up to date. Microsoft Windows 7 is up to date. So what else is the problem. Could it be the services that is causing the issue?


      Answers / Solutions please?


      Thanks in advance.