1 Reply Latest reply on Apr 29, 2013 6:42 AM by sjpt

    License Error

    Arielasgrandad

      Just trying to download a book from The Stationary Office. As soon as the download starts up pops the following message:

       

      Error getting License. License server communications problem. E_ADEPT_TYPE_UNKNOWN

       

      any ideas guys?

        • 1. Re: License Error
          sjpt Level 4

          Typically helpful ADE error message.

           

          Something to try.

          Have you registered your AdobeID with ADE (Digital Editions).

          If not, do so and try the download again.

           

          If you have; ADE may have got it muddled up.

          Try ctrl-shift-D to ADE (cmd-shift-D if on Mac) to remove any existing possibly muddled registration.

          Restart ADE.

          Reregister your AdobeID.

          Try the download again.