2 Replies Latest reply on Apr 29, 2013 12:20 PM by mrthev

    Can someone help me troubleshoot Flash install on my iMac and Macbook please?

    mrthev

      OS 10.7.5

      Safari

       

      On both machines the installer runs, begins downloading the update, sits on 7% for about 30s then jumps straight to 47% and aborts the download with the message 'download timeout'.

       

      It is exactly the same every time. I have tried uninstalling the previous version of Flash, but it made no difference.

       

      The things the machines have in common are:

      - they are on the same network, sharing the same internet connection

      - they are running the same version of the OS and Safari (apart from differences between iMac and Macbook versions)

       

      I'm not sure what to try next. Any ideas?

       

      Thanks