0 Replies Latest reply on Aug 30, 2006 11:30 AM by johnmccallum

    Windows XP can't find help

    Level 2
      Our software is always installed and used locally. However, users often share data files over a network. When this is done with Windows XP, help gets disabled because apparently Windows is using the current directory instead of the program directory to look for the help file. This does not happen when the current directory is local.

      Once help has been opened, the correct path gets stored in the hh.dat file and everything works. So the problem only occurs when a new user loads data from a network before they have ever opened help.

      Has anyone else seen this problem or are we doing something wrong in our call to help?

      Is there a way to automatically write to the hh.dat file during installation? I haven't been able to find any information on the structure of this file. I suppose I could just instruct the users to manually open the help immediately after installation.