2 Replies Latest reply on May 1, 2013 7:51 AM by John T Smith

    audio is not detected / Windows 8

    Aline Campbell

      First I was having trouble to open the program.
      It was happening the following error:

      "Adobe Premiere Pro Startup Error

      Adobe Premiere Pro could not find any capable video play modules.
      Please update your video display drivers and start again."

      I solved the issue changing the settings in the Switchable Graphics.

      However, the program is not working properly. When I import a video, it doesn't come with audio.
      I tested the same video in another laptop, in which the Windows is not the 8, and the audio worked well.
      What should be the problem?! What can I do to solve it?!

      Thank you very much,
      Aline.