It has been over a month and no one has suggested what I should do???? Also, I just got word that the trial has expired, which is funny since it was never downloaded or used. And now it won't let me download the trial again. It wants money! Money? for what? When you can't even help me get it downloaed in the first place. . What a bunch of hay! And you leave no way to contact anyone!!!
i don't know what the original problems were but you don't have any great options available at this point.
the only easy option is to install the trial on a different computer. but, if you don't have a 2nd computer, that's not a helpful option.
to install the trial on your current computer that shows the trial expired, is problematic because there's no way to extend the trial. you would need to reformat your harddrive, reinstall your os (and any other software you have) and then re-install the trial.