1 Reply Latest reply: Apr 30, 2013 11:58 AM by gvb279 RSS

    Adobe Photoshop Lightroom 64-bit has stopped working [Lightroom 5 Beta]

    PhotoGene47 Community Member

      I was looking for a Lightroom 5 Beta forum but am unable to find one.  Today, I downloaded and installed LR5 Beta on my new HP Envy 64-bit Windows 8 machine.  After running an installation, I started the program.  At first, it asked about opening a catalogue during which time I created a new one as I have no intention of using my LR4 catalogue for LR5B.  After creating the catalogue, it stated the following:
      "Adobe Photoshop Lightroom 64-bit has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."
      After it closed, I tried opening it again.  Same result.  No matter how many times I tried, the program would not open.  I tried reinstalling the program to no avail using the "repair" feature.  Finally, I just removed the program.

      Windows 8 Home Premium (x64) (build 9200)
      Hewlett-Packard h8-1534

      Asset Tag: 4CE306029F
      Enclosure Type: Desktop
      3.80 gigahertz AMD FX-6200 Six-Core
      No memory cache
      64-bit ready
      Multi-core (3 total)
      Hyper-threaded (6 total)
      1498.41 Gigabytes Usable Hard Drive Capacity
      1100.84 Gigabytes Hard Drive Free Space
      AMD AHCI Compatible RAID Controller
      Microsoft Storage Spaces Controller
      Standard Enhanced PCI to USB Host Controller (3x)
      Standard OpenHCD USB Host Controller (4x)
      Texas Instruments USB 3.0 xHCI Host Controller
      Board: Gigabyte 2AC8 1.2
      Bus Clock: 200 megahertz
      BIOS: AMI v8.10 12/03/2012
      Administrator account

      I hope I have supplied enough information for resolution.  If not, please let me know what additional information is needed.