We are a public library attempting to set up e-readers for some of our Home Service users.We are having a number of issues when downloading to Kobo Touch through ADE. We have 10 devices which are all connected for download to 1 PC. What is the best way to achieve the downloading of up to 5 titles to each device?
We have been able to work around the problem over the last few months but everything has now ground to a halt and we are unable to download EPUB titles to any of our devices. Each device has it's own device ID and we had set up Adobe IDs for each as well. I have tried deactivation and deauthorizing but to no affect.
Any help would be appreciated.
The normal Adobe DRM rules limit a single AdobeID to 6 devices total (including PCs, tablets, eReader devices etc).
I am sure there are special rules for libraries; but I don't know what they are and this forum may not be the best way to find out.
I suggest you try Live Chat first. They should be able to point you in the right direction.