21 Replies Latest reply on May 3, 2013 12:44 PM by Jeffrey Tranberry

    Bug: Random Mouse Coords On Click (CS6, Win32)

    John_Data

      Continuing a discussion with Jeffrey Tranberry ( @jtranber ) on Twitter, I'm reposting the same bug discussed here:

      http://feedback.photoshop.com/photoshop_family/topics/erratic_tool_behavior_tool_jumps_fro m_cursor-oi5we

       

      And here:

      http://forums.adobe.com/message/5000978

      http://feedback.photoshop.com/photoshop_family/topics/stroke_jumps_from_cursor

      http://forums.adobe.com/message/3302183

      http://www.graphicdesignforum.com/forum/showthread.php?t=50581

      http://photo.net/digital-darkroom-forum/00VS3u

       

      Evidence enough? Please look into it. We're not imagining it!

       

      This makes pretty much every tool useless without closing and restarting Photoshop.

      It always happens for me after the computer has been in sleep mode, although I have seen it occur out of nowhere from a fresh boot.

       

      I'm using a completely generic 3 button MS optical mouse with the generic MS driver, no other programs on my machine suffer from completely random mouse coords, including Photoshop CS3.

       

      For anyone thinking of replying with 'check your drivers':

      https://www.youtube.com/watch?v=-eREiQhBDIk

       

      Here is the full system info for my machine:

       

      Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x32

      Operating System: Windows 7 32-bit

      Version: 6.1 Service Pack 1

      System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3

      Physical processor count: 2

      Processor speed: 2493 MHz

      Built-in memory: 3071 MB

      Free memory: 248 MB

      Memory available to Photoshop: 1613 MB

      Memory used by Photoshop: 60 %

      Image tile size: 128K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Basic

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      OpenCL Unavailable

      OpenGL Version: 3.0

      Video Rect Texture Size: 8192

      OpenGL Memory: 256 MB

      Video Card Vendor: ATI Technologies Inc.

      Video Card Renderer: ATI Radeon HD 3400 Series

      Display: 1

      Display Bounds: top=0, left=0, bottom=1152, right=2048

      Video Card Number: 1

      Video Card: ATI Radeon HD 3400 Series

      Driver Version: 8.950.0.0

      Driver Date: 20120214000000.000000-000

      Video Card Driver: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap

      Video Mode: 2048 x 1152 x 4294967296 colors

      Video Card Caption: ATI Radeon HD 3400 Series

      Video Card Memory: 256 MB

      Serial number: 90970922667018517830

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\

      Temporary file path: C:\Users\XXXXXX\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        C:\, 60.2G, 18.0G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\

      Additional Plug-ins folder: not set

       

       

      Installed components:

         ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768

         adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

         AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

         AdobeOwl.dll   Adobe Owl 2012/09/10-12:31:21   5.0.4   79.517869

         AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

         AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1686  

         AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

         adobe_caps.dll   Adobe CAPS   6,0,29,0  

         AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768

         ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

         aif_core.dll   AIF   3.0   62.490293

         aif_ocl.dll   AIF   3.0   62.490293

         aif_ogl.dll   AIF   3.0   62.490293

         amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

         ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768

         BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768

         boost_date_time.dll   DVA Product   6.0.0  

         boost_signals.dll   DVA Product   6.0.0  

         boost_system.dll   DVA Product   6.0.0  

         boost_threads.dll   DVA Product   6.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.1.0.20577   2.1.0.20577

         CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768

         data_flow.dll   AIF   3.0   62.490293

         dvaaudiodevice.dll   DVA Product   6.0.0  

         dvacore.dll   DVA Product   6.0.0  

         dvamarshal.dll   DVA Product   6.0.0  

         dvamediatypes.dll   DVA Product   6.0.0  

         dvaplayer.dll   DVA Product   6.0.0  

         dvatransport.dll   DVA Product   6.0.0  

         dvaunittesting.dll   DVA Product   6.0.0  

         dynamiclink.dll   DVA Product   6.0.0  

         ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

         FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

         filter_graph.dll   AIF   3.0   62.490293

         hydra_filters.dll   AIF   3.0   62.490293

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         image_compiler.dll   AIF   3.0   62.490293

         image_flow.dll   AIF   3.0   62.490293

         image_runtime.dll   AIF   3.0   62.490293

         JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

         libeay32.dll   The OpenSSL Toolkit   0.9.8g  

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         LogSession.dll   LogSession   2.1.2.1681  

         mediacoreif.dll   DVA Product   6.0.0  

         MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CS6   CS6  

         Plugin.dll   Adobe Photoshop CS6   CS6  

         PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  

         PSArt.dll   Adobe Photoshop CS6   CS6  

         PSViews.dll   Adobe Photoshop CS6   CS6  

         SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

         ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

         shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

         ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

         WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Accented Edges 13.0

         Adaptive Wide Angle 13.0

         Angled Strokes 13.0

         Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Bas Relief 13.0

         BMP 13.0

         Camera Raw 7.0

         Chalk & Charcoal 13.0

         Charcoal 13.0

         Chrome 13.0

         Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Color Halftone 13.0

         Colored Pencil 13.0

         CompuServe GIF 13.0

         Conté Crayon 13.0

         Craquelure 13.0

         Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Crop and Straighten Photos Filter 13.0

         Crosshatch 13.0

         Crystallize 13.0

         Cutout 13.0

         Dark Strokes 13.0

         De-Interlace 13.0

         Dicom 13.0

         Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Diffuse Glow 13.0

         Displace 13.0

         Dry Brush 13.0

         Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Embed Watermark 4.0

         Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Extrude 13.0

         FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Fibers 13.0

         Film Grain 13.0

         Filter Gallery 13.0

         Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Fresco 13.0

         Glass 13.0

         Glowing Edges 13.0

         Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Grain 13.0

         Graphic Pen 13.0

         Halftone Pattern 13.0

         HDRMergeUI 13.0

         IFF Format 13.0

         Ink Outlines 13.0

         JPEG 2000 13.0

         Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Lens Blur 13.0

         Lens Correction 13.0

         Lens Flare 13.0

         Liquify 13.0

         Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Mezzotint 13.0

         Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Mosaic Tiles 13.0

         Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Neon Glow 13.0

         Note Paper 13.0

         NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Ocean Ripple 13.0

         Oil Paint 13.0

         OpenEXR 13.0

         Paint Daubs 13.0

         Palette Knife 13.0

         Patchwork 13.0

         Paths to Illustrator 13.0

         PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Photocopy 13.0

         Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Pinch 13.0

         Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Plaster 13.0

         Plastic Wrap 13.0

         PNG 13.0

         Pointillize 13.0

         Polar Coordinates 13.0

         Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Poster Edges 13.0

         Radial Blur 13.0

         Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Read Watermark 4.0

         Reticulation 13.0

         Ripple 13.0

         Rough Pastels 13.0

         Save for Web 13.0

         ScriptingSupport 13.1.2

         Shear 13.0

         Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Smart Blur 13.0

         Smudge Stick 13.0

         Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Spatter 13.0

         Spherize 13.0

         Sponge 13.0

         Sprayed Strokes 13.0

         Stained Glass 13.0

         Stamp 13.0

         Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Sumi-e 13.0

         Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Targa 13.0

         Texturizer 13.0

         Tiles 13.0

         Torn Edges 13.0

         Twirl 13.0

         Underpainting 13.0

         Vanishing Point 13.0

         Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Water Paper 13.0

         Watercolor 13.0

         Wave 13.0

         Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         Wind 13.0

         Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)

         ZigZag 13.0

       

       

      Optional and third party plug-ins: NONE

       

       

      Plug-ins that failed to load: NONE

       

       

      Flash: NONE

      Installed TWAIN devices: NONE