16 Replies Latest reply on Nov 9, 2017 5:18 PM by Kevin-Monahan

    After Effects can’t continue: unexpected failure during application startup

    hoppi1989 Level 1


      I really really need you help.


      i get this error message everytime when i start AE CS6 ... i dont know why because PS, AI, Pr works fine.

      what i tried was:


      1. reinstalled AE and Master Collection

      2. deleted every Preferences and Application support Folder with adobe

      3. repaired the disk permission

      4. repaired the font chach and everything.


      actually every adobe folder was deleted, but after a new installation i got the same massage only with AE


      i dont want to reinstall my OS.


      do you have any solutions?


      Im using macbook pro mid 2010 with Mountain Lion


      thank you