1 2 Previous Next 72 Replies Latest reply: May 30, 2013 1:19 PM by A.T. Romano RSS

    Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie

    104ketch Community Member

      Hi,

       

      I have tried several times to create a DVD of a movie with several Scene (w/Stop) Markers only to receive 'runtime error: Unknown exception' with 99% completion.

      I'm using Adobe Premiere Element 11 ver 11.0 (20120901.B261.425551).

      I'm running Windows 7 Ultimate w/SP1 on a Dell XPS M1530 w/4GB Memory

       

      I have created DVDs in the past with little or no problems.

       

      Would appreciate any help with my problem.

       

      Thanks...

        • 1. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
          Steve Grisetti CommunityMVP

          How far away from your scene markers are your stop markers? You need them at least a second or two apart.

           

          Also, have you ensured that you do not have a stop marker at the very end of your movie?

          • 2. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
            104ketch Community Member

            Hi Steve,

             

            The movie is 25 .mts AVCHD files of my grandson's Little league Baseball game.  The scene's are his at bats and a great pickoff play.  The pickoff play was the shortest

            scene at 22 seconds.  There is no stop marker at the end.  I'm assuming the error comes at or near the end of the process since shows 99%.

             

            Thanks...Harry

            • 3. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
              A.T. Romano Community Member

              104ketch

               

              What is the total duration of the Timeline content that is heading for DVD-VIDEO Widescreen on DVD disc? When you get to the burn dialog (and just before you hit Burn) what does the quality area there show for Space Required and Bitrate?

               

              If you use the - + slider above the Timeline to expand the Timeline content, do you see any slivers (presenting as thin vertical black lines scattered about) or any other irregularities in titles or transitions placement?

               

              The spacing between the Timeline markers can create problems if too short. I have found that I need a 12 frames or more gap between them. How many Timeline markers are you using in this project....Total scene markers, main menu markers, and stop markers? The program allows for a maximum of 25 menu markers per project. You can place more than 25 in the Timeline content but only 25 will actually be all that is put in use.

               

              When the problem hits at this 99% mark, does the DVD/CD burner tray automatically pop open when the program is seemingly stopped at this 99% and has not yet confirmed the burn is complete?

               

              If you start a new project and reconstruct this project there with your source media, does the problem persist?

               

              Have you tried making a copy of the problematic project and, with the copy, systematically take away parts of it in order to try to find a component in the Timeline related to the malfunction?

               

              Looking forward to further developments.

               

              Thanks.

               

              ATR

               

              What

              • 4. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                Steve Grisetti CommunityMVP

                Also, what happens if you select the option to burn your DVD files to a folder on your hard drive rather than directly to a disc? This will test to see if the problem is with the connection to your DVD burner.

                • 5. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                  A.T. Romano Community Member

                  104ketch

                   

                  With all my questions back in post #3 I forgot to mention, if all else fails, try replacing the current DVD Template with another.

                   

                  If you do and that should resolve the burn to problem, please let us know the original DVD Template that you were using and the replacement.

                   

                  Thanks.

                   

                  ATR

                  • 6. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                    104ketch Community Member

                    Hi

                     

                    I was able to burn to a folder succesfully.  I did notice that 3 of my 4 Scene Stop Markers were in the next video file.  I moved them back to the last frame of the Scene Marker file,

                    Should I always have Scene & Stop Markers within the same video file?

                     

                    I'm now going to try another burn to a NEW DVD blank.  I'm using the Sports - Baseball Template.  I've created a couple with it and was okay.  My video files along with this production

                    files are on an external HD.   

                     

                    Space Required is 4.38GB and Bitrate is 7.97 Mbps on the Burn screen.  DVD is 4.7GB .

                     

                    I do not see - + slider above the timeline in either Quick or Expert.

                     

                    I'm using 4 Scene w/Stop Markers.  No Main Markers.

                     

                    The DVD is not ejected when I find the  error message.

                     

                    I have restarted the project after deleting associated files/folders.  Receive same error. 

                     

                    I haven't made a copy and tried yet.

                     

                    Thanks for your suggestions!!!

                     

                    ...Harry

                    • 7. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                      A.T. Romano Community Member

                      Harry

                       

                      Thanks for the additional information.

                       

                      Typically, if you are doing a multi movie Timeline and you want the viewer to be able to navigate to a specific movie followed by return to main menu, then:

                      Main Menu Marker at beginning of movie 1 and Stop Marker at end of movie 1....then gap of at least 12 frames...Main Menu Marker at beginning of movie 2 and Stop Marker at end of movie 2....and so on. But for the last, remember no Stop Marker at the end of that last Movie on the Timeline.

                       

                      With those 25 .mts video clips, are you sure that you want or need all those return to main menu possibilities.... a scene marker at the beginning of each and a stop marker at the end of each for a return to menu after each of the 25 video clips? Especially if these are small video clips.

                       

                      Large project...

                       

                      Keep in mind that the DVD disc 4.7 GB/120 minutes is in reality 4.3 GB capacity. So as you can tell my the program's lowering of the Bitrate (8.00 to 7.97 Mbps), the program is trying to make the fit by lowering the bitrate. Depending on how your troubleshooting goes, you may want to start thinking about DVD Double Layer Disc (8.5 GB/240 min) if your project gets much larger. In the case of the DVD double layer, 8.5 GB is in reality 7.3 GB. Typically, lower the Bitrate, the lesser is the Quality of the end product. So you do not want to force the program to lower the Bitrate to low to make the fit.

                       

                      As for the Timeline - + slider to which I referred...

                       

                      PE11Timeline -+ Slider .JPG

                      In the above screenshot, please note in the right side of the Premiere Elements 11 Timeline (Expert view)...from left to right at that location,

                      the Render Button

                      the icon named "Fit to Visible Timeline

                      the icon named Zoom Out ( - ) which is related to the slider to its right

                      the icon named Zoom In ( +) which is related to the slider to its left

                      That slider is moved by either of those icons or by moving the circular button of the slider with the mouse curser.

                       

                      We will be watching for further developments.

                       

                      Thanks.

                       

                      ATR

                      • 8. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                        104ketch Community Member

                        Well my attempt failed again with same 'runtime error...

                         

                        I am just creating one movie -- the game.

                        The game from beginning to end is the 25 .mts video files.  Every time I stop recording (i.e. end of 1/2 inning) a file ends and a new one begins when I press record to film

                        the next 1/2 inning.  No way do I want 25 Main Menu buttons.  I just use the 1 button that comes with the template.  Clicking it plays the game (25 files) from beginning

                        to end.  My scene markers mark the beginning of his at bat (i.e. 1st) and ends with a stop marker.  This is repeated for his next 2 at bats.  I also use a scene marker at the

                        beginning of when he throws to 3rd base (he's the catcher) and end with stop marker when the 3rd baseman tags the runner out.  All scenes are within a .mts video.

                         

                        The only returning to main menu with stop marker occurs in the scene menu (4 times).  My main menu has 2 buttons - Play (for whole movie) and Scenes (for 3 ABs and throw).

                         

                        I'm not adding any transactions.

                         

                        I found the - + slider you spoke of.  Thanks

                         

                        This particular game was 25 files totaling 11.8 GB.  I know compression comes into play when creating a project. 

                         

                        I don't see any slivers using slider in expert timeline view.

                         

                        My next attempt will be to only use one of my 25 files and have one scene within it.  If able to burn DVD I'll increase the number of .mts files and scenes until it fails.

                        Unless you have another idea.

                         

                        Thanks for everyone's help...Harry

                        • 9. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                          A.T. Romano Community Member

                          Harry,

                           

                          Good idea trying to isolate component or components on the Timeline that may be causing the problem if you have assured that there is enough spacing between your menu markers.

                           

                          We will be watching for your troubleshooting results.

                           

                          Thanks.

                           

                          ATR

                          • 10. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                            Steve Grisetti CommunityMVP

                            If you are able to burn the DVD files to a folder on your hard drive, use a program like ImgBurn (free download) to burn the VIDEO_TS folder you created on your hard drive to a DVD disc.

                            • 11. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                              104ketch Community Member

                              Hi All,

                               

                              Here's my results:

                               

                              1st  - I processed 1 .mts file w/1 scene & stop marker = DVD created successfully

                              2nd - I added 8 .mts files to 1st .mts (w/scene & stop) = 9 .mts files = DVD created successfully

                              3rd - I added 8 more .mts files to 2nd w/1 more scene & stop (now 2) = 17 .mts = DVD created successfully

                              4th - I added the remaining 8 .mts files and remaining 2 scene/stop (now 4) = 25 .mts = runtime error at 99%

                               

                              Then I tried another new project w/16 .mts files and NO markers W/ Bitrate 8.00 Mbps  4.1GB  = runtime error

                              I would have bet money this would have worked. Wrong!!!  Very strange.

                               

                              What do you think?

                               

                              I must have deleted my burn to folder when cleaning up.  I will do again and if successful will download ImgBurn and try burning DVD.

                              This would be good but I really want Premiere to work.  I paid good money for it and Photoshop Elements.  Before Premiere I was using

                              ROXIO.  When upgraded laptop to Win 7 was time for software upgrade.  Decided to buy Elements.  Back in the day I used Premiere 6.5 and

                              did okay.  Went to ROXIO rather than pay big bucks for Premiere.

                               

                              Hope can resolve soon.  Spending massive amount of time with failed burns (4-5  hrs each).

                               

                              Looking forward to what you think.

                               

                              Thanks again...Harry

                              • 12. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                A.T. Romano Community Member

                                Harry,

                                 

                                Thanks for the results. Sorry the last 8 were a no go.

                                 

                                If you do try the Premiere Elements burn to folder (4.7 GB) for this with ImgBurn for the burn to DVD-VIDEO using just the VIDEO_TS of the saved folder in Premiere Elements burn to folder, the following ImgBurn link may be helpful.

                                http://www.afterdawn.com/guides/archive/burn_dvd_folder_imgburn.cfm

                                 

                                In my way of thinking, ImgBurn is a strange, yet very effective program for this purpose. Strange in that

                                a. during its operation the DVD/CD burner tray will automatically rapidly open and close as action proceeds

                                and

                                b. When the operation is completed (if you have your speakers on) you will get a dialog telling burn success accompanied by a sound that sounds like off to the races.

                                 

                                Let us see how you do with the burn to folder route before we try to find the key to getting the burn to disc to function for this specific project.

                                 

                                Thanks.

                                 

                                ATR

                                 

                                Add On....

                                 

                                I have something I would like you to try if you have not already. Referring back to your post where you detailed your test, progressively adding Timeline content to the Timeline...

                                1 OK

                                1+ 8 OK

                                9+ 8 OK

                                but when you added the last 8 .mts files et al to the 17, NOT OK.

                                 

                                What happens when you get to addition for the last 8, if you do not add the last 8 files to get to your 25 files original Timeline (assuming that you have been adding back your original Timeline sequentially), if

                                a. you do not add the specific last 8 .mts part

                                but instead

                                b. you add/repeat addition of the 8 files added in the prior step (that was a successful burn to)?

                                 

                                The suggestion is made in the case that there just be a mess up in the last 8 files that needs correction rather than the problem being something else.

                                 

                                What do you think?

                                 

                                ATR

                                • 13. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                  104ketch Community Member

                                  Hi,

                                   

                                  The burn to folder was a bust.  Said was successful but the Folder Location I created in the 'Disc:Choose location and settings' was empty.  My luck

                                  I did a windows explorer search for VIDEO_TS on C drive and external drive with .mts files and got no finds.

                                   

                                  In the 17 mts successful burn the Space Required is 2.00GB (Bitrate 8.00 Mbps).  There were 2 scene and 2 stop markers.  No main menu markers

                                  in any of my burns.  I just played the successful 17 DVD and looks good. 

                                   

                                  I will try doubling up the 8 successful  .mts files that made 17 now making 25. 

                                   

                                  What do you think about my smaller project w/16 .mts files and no markers of any type.  Space required 4.1 GB Bitrate 8.00 and still runtime error?

                                   

                                  Thanks...Harry

                                  • 14. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                    A.T. Romano Community Member

                                    Harry,

                                     

                                    What name did you give to the folder for burn to folder in the Burn Dialog? The folder is usually given a numetrical name if you do not give it a name yourself. I would give that another look. I believe the default location is in Documents. Maybe do it again and set the save to the computer desktop.And remember it is only the VIDEO_TS Folder that you want to take into ImgBurn.

                                     

                                    I still have hopes that there might be something in those last 8 files that is causing the problem and that we can target a correction there.

                                     

                                    If this does turn out to be a disc capacity issue, can you get your hands on a DVD double layer disc (8.5 GB/240 minutes)?

                                     

                                    Have we talked about scratch disks and where they are directed and how much free hard drive space is at that location? Any pile up of previews and conformed audio in the Adobe Folder/Premiere Elements Folder?

                                     

                                    Just some thoughts. Eager to learn of the latest results for getting to 25.

                                     

                                    Thanks.

                                     

                                    ATR

                                    • 15. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                      104ketch Community Member

                                      Hi ATR,

                                       

                                      My Test-4 w/17 .mts files + last 8 again (total 25 now) was successful.  Space required was 2.84 GB Bitrate 8.00 Mbps.

                                       

                                      I directed the Folder location to external HD titled 'Burn To Folder Output'.  It is empty.  I did a Windows Explorer search fo VIDEO_TS and found no hits on both drive C and the external..

                                       

                                      I have DL DVDs.  Not sure if my kids have a DVD Player that will play DL.  I'm the only one with Blu-ray player.  Would that play DL?

                                       

                                      I found early that there was not enough space for 'scratch disks' on C: .  I've been directing, on all tests, 'Scratch Disks' to 'Same As Project' (which is the external HD.). 

                                       

                                      Adobe/Premiere Elements folder on C: contains 16.MB currently.  Not bad I think.

                                       

                                      I'm going to try my short project (different game) with burn to folder and see if VODEO_TS appears.

                                      • 16. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                        A.T. Romano Community Member

                                        104ketch

                                         

                                        That sounds like great news.

                                        "My Test-4 w/17 .mts files + last 8 again (total 25 now) was successful.  Space required was 2.84 GB Bitrate 8.00 Mbps"

                                        Is it possible to pick apart the original last 8 to see if it is the total 8 that is messing things up or one specific clip in those 8 that is the culprit.

                                         

                                        I do not have a Blu-ray player so not sure what it does or does not do with DVD double layer. Do you have the specifications for your player? If so, please check it out and look for what it offers in the way of disc support. I suspect a more recent Blu-ray player would support the DVD double layer as well as the DVD 4.7 GB/120 min. But the player specifications give the final word.

                                         

                                        With your last report, I am rationalizing that you can find the answer in those original 8 video clips.

                                         

                                        We will continue to watch for your progress.

                                         

                                        Thanks.

                                         

                                        ATR

                                        • 17. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                          104ketch Community Member

                                          A.T.

                                           

                                          My short project end successfully but still no VIDEO_TS FILE folder.  My 'Burn To Folder Output' folder is empty.  I do see a 3.8GB .m2v file in

                                          Encoded Files/5-3-2013 5-1Win Over Lions.prel.Sequence 01/DVD .  Also in that folder is a TMP file, XMP File, VLC.ac3 files.  They are the descriptions

                                          under 'Type' in Windows explorer.  The 3.8GB file is listed as Movie Clip in that folder.  Could this be my burn to folder output?  Do you think ImgBurn

                                          will read this and create my DVD?

                                           

                                          If one of the 8 files is bad then I might have a bad file in my 2nd smaller project that also got an error.  I guess it could also be my camera.  Seems unlikely but

                                          who knows.  I think I'll try building a DVD of the last 8 .mts files and see if fails.  Will keep  you posted.

                                           

                                          Thanks for your help...Harry

                                          • 18. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                            104ketch Community Member

                                            This is crazy.  After ending Premiere I looked back in Explorer and the DVD folder I just described with TMP, XMP, movie Clip, and VLC.ac3 is gone.

                                            What gives?   What am I doing wrong in creating Burn To Folder?

                                             

                                            I need a drink and I don't drink!!

                                             

                                            Thanks...Harry

                                            • 19. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                              A.T. Romano Community Member

                                              Harry,

                                               

                                              No pun intended, but I suggest that you put burn to folder on the back burner for the moment and focus on trying to get those last 8 files into the project to complete the project with a burn to disc DVD 4.7 GB/120 minutes or DVD double layer 8.5 GB/240 minutes.

                                               

                                              All you should have in the folder of Premiere Elements burn to folder is two folders, one named OpenDVD and the other named VIDEO_TS.

                                               

                                              When you are in the burn dialog and have set for burn to folder, please let us know exactly what you see entered into the fields for:

                                              Folder Name:

                                              Folder Location:

                                               

                                              Thanks.

                                               

                                              ATR

                                              • 20. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                104ketch Community Member

                                                I agree on back burning the burn to folder issue.  

                                                 

                                                Since all 25 failed and 1st 17 succeeded kind of nails the last 8 containing the problem.

                                                 

                                                I've started a countdown of DVD burn attemps starting with only the last 8 w/2 scene-stop markers to find the problem(s).  Received error.  This eliminates need for DL disks.

                                                Next I removed all markers and still error.  Next 1st 7 of last 8 (no markers), then 1st 6.  Both gave runtime error.  Next I'll try 1st 5 of last 8 (no markers) and go to bed. 

                                                 

                                                When we get to burn to folder issue I was using the date-time generated Folder Name.  The Folder Location was full path to folder named Burn To Folder (I created) on

                                                F: (my external HD).  I used browse beside Folder Location to locate.

                                                 

                                                Thanks again for assisting me...Harry

                                                • 21. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                  104ketch Community Member

                                                  A little bit more.

                                                   

                                                  I happened to be watching the last attempt screen before error.  Saw 99% and Compiling Media message.  Then saw Burning Disk... message briefly before going to runtime error.

                                                  I'll use a new blank disk for the 1st 5 run.  I had been leaving the same blank disk in on each attempt thinking I would receive a error msg if contained data.

                                                   

                                                  ...Harry

                                                  • 22. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                    A.T. Romano Community Member

                                                    Harry

                                                     

                                                    I think that you are so very close to success. Keep that thought.

                                                     

                                                    I will be calling it a day in a few minutes. I will check your progress in the morning.

                                                     

                                                    Thanks again.

                                                     

                                                    ATR

                                                    • 23. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                      104ketch Community Member

                                                      Hi ATR,

                                                       

                                                      I just discovered something I do like and something I don't.  I found that before I start a test I need to exit Premiere and start it again.  Not just change something (i.e. remove markers)

                                                      and retest.  This way I get true results.  When I was burning each of the last 8 separately mts00439 file acted strangely.  When got to 'Burning Disk 1 of 1' step, the blue status bar & the

                                                      99% started rapidly blinking.  I decided to run 439 thru 3 tests, DVD burn with menu (no markers), DVD burn with menu and markers, and burn to folder.  I know I said I would save

                                                      to folder for later, but with my new process of exiting Premiere and starting new with new folder creations, I wanted to see the results.  Burn to folder produces the output you told me

                                                      - VIDEO_TS folder i.e...  Both burns to DVD were successful.  However the burn with menu and marker had unwanted results.  Clicking the scene button then the scene marker button

                                                      played the section I wanted and returned to main menu when done.  Clicking the play movie button only played the scene I had marked.  There was more on v439 after the scene.  The

                                                      DVD with menu and no scene played the entire 439 clip.  From previous creations I found creating scenes with no stop markers allowed the scene (when clicked in scene menu) to play

                                                      on past where I wanted it to stop.  Thinking about it makes sense.  Can I get from Premier what I want?  If so, what should I be doing?  This could be factor in my problems.  This also

                                                      tells me the play move button will not play project from beginning to end if there are scene menus with stop markers.

                                                       

                                                      Now with success on burning to folder I decided to burn to folder the game w/16 mts files.  If successful, and it was, I could download/install ImgBurn and create a DVD.  I'm pushing

                                                      this because in the game our starting 11 year old pitcher went 4 innings (6 inning game) and only gave up 1 run.  We won 5-1.  This was the 1st time this year he has pitched.  He has a

                                                      crazy delivery which the batters can't adjust.  This team was undefeated and had beaten us twice.  Most importantly his Mother just found out she has terminal cancer.  His Father heads up

                                                      our development league (8-12 yr olds) and is a SUPER guy.  I want to give them my taping of the game.  His Mom would love to see what he did.  She was always at his games.

                                                       

                                                      Thanks greatly for everyone's help...Harry

                                                      • 24. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                        104ketch Community Member

                                                        Hi

                                                         

                                                        I just downloaded/installed ImgBurn to find .mts is not a supported format.  Any other DVD burn programs?

                                                         

                                                        ...Harry

                                                        • 25. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                          A.T. Romano Community Member

                                                          Harry

                                                           

                                                          Sorry for the late focusing in on your thread.

                                                           

                                                          I am still working over the details, but your post #24 has been wondering. So best I ask. Where did a .mts file come into the ImgBurn picture?

                                                           

                                                          ImgBurn is being used to take that VIDEO_TS Folder (with all its contents inside) from the Premiere Elements burn to folder and author that to DVD-VIDEO format on DVD disc. (As an aside, inside the VIDEO_TS are a lot of folders and files. The one named VTS_01_1.VOB typically is the beginning of your video file. But that should not be here nor there, just the whole VIDEO_TS into ImgBurn via its

                                                          Write files/folder to disc

                                                          File Menu

                                                          Browse for a source folder

                                                          Grab the right VIDEO_TS Folder

                                                          The program essentially does the rest with all sorts of reminders and messages to you.)

                                                           

                                                          Nero and its Nero Vision if it came with a DVD-VIDEO plug always did a good job for me with burn to DVD-VIDEO on DVD disc. But, I would urge you not to add another variable here. You seem to be so close to a breakthrough with either Premiere Elements burn to disc or folder. Keep an eye on your computer resources, and review your steps and results systematically.

                                                           

                                                          Let us get this .mts and ImgBurn business cleared up so that we can understand how you got to that combo. And, please update on the status of those last 8 clips.

                                                           

                                                          Take a break in the action if you have not already. Then advance refreshed.

                                                           

                                                          We will be watching for your comments and results.

                                                           

                                                          Thanks.

                                                           

                                                          ATR

                                                          • 26. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                            104ketch Community Member

                                                            My bad.  Yes, I need a break.  ImgBurn works just fine once I directed it to the appropriate VIDEO_TS folder.  Output DVD plays very well.  I will have a copy of the game for

                                                            the family I spoke of at our next game Thursday.  I told the Dad tonight about it.  He is excited to watch since both he and his wife missed the game.

                                                             

                                                            Tomorrow I will re-test the 8 clips individually and will post the results.  Yes, I want Premiere to be my primary DVD maker.  I will read up on scene-stop markers and see if they can

                                                            achieve what I want.  That is 1 main menu button to play the entire game and a scene menu with usually 3 or 4 buttons that are segments within the game (i.e. each of

                                                            Grandson's at bats).  I would like the scene segments to have an end (I'm thinking a stop marker) and return to the scene menu.

                                                             

                                                            Now for more TV watching with my lovely wife. 

                                                             

                                                            Thanks so much for you guidance and help...Harry

                                                            • 27. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                              A.T. Romano Community Member

                                                              Harry

                                                               

                                                              Thanks for your hard work and working through the troubleshooting scenarios. Great job.

                                                               

                                                              You are working for a good cause. I so much enjoy watching the children in the family engaging in their sports and especially the joy on their faces when they get their sports trophies at the end of season (even if their team came in last place), Great moment came when I saw my 8 year nephew padded up in his first football uniform last Fall.

                                                               

                                                              Great moments to capture on video and present as family treasures.

                                                               

                                                              Looking forward to your follow up on your Premiere Elements project. Regards to you and your wife.

                                                               

                                                              ATR

                                                              • 28. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                104ketch Community Member

                                                                I'm back!!

                                                                 

                                                                In an effort to not waste so many DVDs, I'm burning to folder each of the last 8 mts clips.  1st cycle with no menu and no markers.  2nd cycle w/menu & no markers.

                                                                3rd cycle w/menu & w/markers.  If all 24 runs pass I'll repeat and burn to DVDs.  Sure hope to see failures before the DVDs. 

                                                                 

                                                                Later...Harry

                                                                • 29. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                  104ketch Community Member

                                                                  Well things got more confusing.  All my burn to folder tests were successful.  Even the complete project ..25 mts clips.  Burn to DVD of complete project

                                                                  failed again with same runtime error.  Burn to DVD of last 8 mts clips was also successful.  Now I'm going to see what burning complete 25 to DL DVD

                                                                  brings.   The DL is RW.  Not sure if that will matter.  I bought them some time ago.  The project will have a menu and a scene menu.  I read that a Stop Markers

                                                                  send the player back  to the Main Menu.  Means the Main Menu Play button will only play the game up to the 1st Scene Stop. Hope Adobe will consider adding a

                                                                  'Scene Stop Marker' in addition to 'Main Stop Marker'.  Then viewer is automatically returned to the Scene Menu after viewing the scene.

                                                                   

                                                                  Also would be nice if Elements included a Burn To DVD From Folder option.  I think they have another product to do this.  In ROXIO I could build an .iso file.

                                                                  Which was the long time process.  Then I could execute a Copy To DVD option that would build a DVD from the .iso .   This took considerable less time.

                                                                  Also allows for making a copy down the road.

                                                                   

                                                                  I'll let you know how the DL goes.

                                                                   

                                                                  Thanks...Harry

                                                                  • 30. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                    104ketch Community Member

                                                                    Well the Dual Layer test errored.  I'll retest DVD burns for 1st 9 and next 8.  I guess could be my DVD drive is dying.  Just don't know.

                                                                     

                                                                    ...Harry

                                                                    • 31. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                      A.T. Romano Community Member

                                                                      Harry

                                                                       

                                                                      Do you have a family member or friend who has a USB external DVD burner that you could borrow?

                                                                       

                                                                      Also, the question becomes does your present DVD burner specifications show that it supports use of DVD double layer discs?

                                                                       

                                                                      ATR

                                                                      • 32. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                        104ketch Community Member

                                                                        I don't know anyone with portable DVD burner.  I checked Dell Support Center, on my laptop, and ran DVD-R DL test.  Was successful. 

                                                                        I guess I can assume it's okay.  Still I should be able to write 4.1 GB Bitrate < 8.00 (was 7.98) DVDs.  Don't you think?  I realize quality

                                                                        will be reduced a bit.  The error comes right after 'Burning Disk 1 of ' status bar appears.  Nothing writes on the disk.  I've used it again

                                                                        on a successful burn.

                                                                         

                                                                        Time to attempt a DVD burn of 10-17 mts clips.  I'm hoping foe a failure.

                                                                         

                                                                        Will update when done.

                                                                         

                                                                        Thanks..Harry

                                                                        • 33. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                          104ketch Community Member

                                                                          Well the 10-17 mts clips burn was successful.  1st 9, 10-17, 18-25 mts clips were all successful but the 1-25 failed. 

                                                                          To test my Optiarc (AD-7640A) DVD burner for dual layer I created a project with a ton of mts clips.  At the burn the

                                                                          space required was7.95 GB Bitrate 6.55 Mbps.  There was no menu and no markers.  It took forever but the burn

                                                                          to my DVD+R DL disk was successful.

                                                                           

                                                                          I'm at a loss at what to do/test.  Any suggestions?

                                                                           

                                                                          Since my burns to folders and ImgBurn work, I guess that's what I'll do for a while.  Hate not to use Premiere for the whole

                                                                          process.  It will save a lot of time when I want copies to give out of the games.  Lately our coach has pitched 2 pitchers who

                                                                          have never pitched and one had 4 1/3 great innings and the other 2 great innings.  I'm making game copies for them and their

                                                                          families.  Some weren't able to attend and now they'll get to see how their 11 and 9 year old did on the mound.  My filming

                                                                          is not the best but try to keep up with what goes on in the infield.  I always enjoy watching the films since my 10 year old

                                                                          Grandson pitches, catches, plays 3rd, shortstop, and tonight 2nd base.  Last year he spent some time at 1st but not yet this year.

                                                                           

                                                                          Looking forward to hear what you think.

                                                                           

                                                                          Much Thanks...Harry

                                                                          • 34. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                            104ketch Community Member

                                                                            Things aren't getting any better.I tried our latest game that took forever to play.  Thus lots of mts files.  1st I tried burn to folder with Menu & Scenes.

                                                                            Failed with same runtime error.  Next I ran with no menu or markers.  Success!  Space required was 5.29 GB Bitrate 8.00 Mbps.

                                                                             

                                                                            I bought new DVD +R DL disks.  Then I tried ImgBurn which received the following screens.

                                                                             

                                                                            5-11-2013 7-04am No Menu No Markers DL Burn  Error Msg.jpg

                                                                            5-11-2013 7-04am No Menu No Markers DL Burn  Error  ImgBurn Log.jpg

                                                                             

                                                                            Suggestions?  I didn't see a DL selection in ImgBurn.

                                                                             

                                                                            Thanks...Harry

                                                                            • 35. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                              A.T. Romano Community Member

                                                                              Harry,

                                                                               

                                                                              Later this morning I will look at the use of DVD double layer, using Img Burn to see if I can confirm and/or define the use of ImgBurn for the authoring to DVD-VIDEO widescreen from the Premiere Elements VIDEO_TS (from burn to folder). I will use Premiere Elements burn to folder, Space Required 6 GB. The plan is to try to figure out if this ImgBurn process has its limitations in this regard or whether problems persist in your Timeline compilation.

                                                                               

                                                                              However, please remind me why you are using DVD double layer in ImgBurn.

                                                                               

                                                                              It is my recollection that DVD double layer came into this based on the idea that your problems in Premiere Elements burn to disc were related to disc capacity (DVD disc 4.7 GB/120 min) and that DVD disc (8.5 GB/240 minutes) would get around that if disc capacity were the core issue,

                                                                               

                                                                              More later.

                                                                               

                                                                              Thanks.

                                                                               

                                                                              ATR

                                                                              • 36. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                                104ketch Community Member

                                                                                Yes it was suggested  DL would increase quality on larger spaced projects and maybe address the problem.  I'm trying a burn to 4.7 folder

                                                                                with no menu and no markers.  The space required is 4.37 GB Bitrate 6.61 Mbps.  If works will see if ImgBurn will create a standard DVD.

                                                                                If good will check the quality.

                                                                                 

                                                                                Will let you know results.

                                                                                 

                                                                                Thanks..Harry

                                                                                • 37. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                                  A.T. Romano Community Member

                                                                                  Harry,

                                                                                   

                                                                                  In the Premiere Elements burn to disc and use of the DVD double layer under your circumstances, I see two separate but related matters:

                                                                                   

                                                                                  a. With the use of Double Layer and your Space Required going over the disc capacity of the standard disc, this would relate to quality in that the program would not have to lower the bitrate (lowers the quality) in order to make the fit.

                                                                                   

                                                                                  and the other aspect of this is

                                                                                   

                                                                                  b.  Disc capacity issues prohibiting the burn to disc at all.

                                                                                   

                                                                                  I still have not gotten to the ImgBurn test that I mentioned in my prior post. Coming very soon today, I hope.

                                                                                   

                                                                                  We continue to watch for your progress.

                                                                                   

                                                                                  Thanks.

                                                                                   

                                                                                  ATR

                                                                                  • 38. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                                    A.T. Romano Community Member

                                                                                    Harry,

                                                                                     

                                                                                    Project ImgBurn and DVD double layer was a major failure for me today. In the end, Premiere Elements 11 burn to disc 8.5 GB/240 minutes got me the sought after DVD-VIDEO widescreen on the DVD + R one sided double layer disc. With the DVD + R one side double layer disc in the DVD burner tray, Premiere Elements 11 burn dialog showed Space Required 4.91 GB and 8.00 Mbps (the max bitrate) for this 1 hour 19 min 14 sec 19 frames Timeline content duration.

                                                                                     

                                                                                    As for ImgBurn....I presented ImgBurn with a DVD + R one sided double layer disc and the VIDEO_TS Folder from the burn to folder 8.5 GB/240 min, instead of burn to disc using a double layer disc, for the above Timeline. Before ImgBurn started the burn, a message popped up stating that this burn could be done using a standard rather than the double layer disc. But, it gave let me choice of which one. I opted for double layer. Soon after the processing began, the progress bar showed "Locking Drive for Exclusive Access". That was the beginning of the end. It stayed in that configuration for over 20 minues doing nothing but showing that message in the progress bar. With much difficulty I cancelled out of ImgBurn.

                                                                                     

                                                                                    If you have not already, have you looked at your DVD menu strategy with regard to number of main menu pages and scene menu pages. If you have generated a lot of scene selection pages because you have selected a DVD Template with too few buttons per page, perhaps look at another DVD Template with more buttons per scene selection page to avoid the spill over and automatic generation of additional scene selection pages. Even if you think that you have lots of available RAM and free hard drive space, stop to do periodic clean up of preview and media cache files in the Adobe Folder as well as Media Cache Database in Edit Menu/Preferences/Media.

                                                                                     

                                                                                    Unless you have gained an advantage in working with ImgBurn since you wrote last, I would steer clear of it for this project and focus on getting your DVD-VIDEO widescreen on DVD standard or one sided double layer disc with a burn to disc from Premiere Elements11, even if it means editing down a bit more (consoldating).

                                                                                     

                                                                                    That is my story for now. Hoping for good news.

                                                                                     

                                                                                    Thanks.

                                                                                     

                                                                                    ATR

                                                                                    • 39. Re: Receive 'runtime error: Unknown exception' w/99% processed when creating DVD from movie
                                                                                      104ketch Community Member

                                                                                      My ImgBurn from folder w/Elements folder creation (4.37 GB Bitrate 6.61 Mbps) worked.  There were no menus or markers.  Played and looked pretty good to me.

                                                                                       

                                                                                      I do want Elements to do my bidding.  However the parents I'm sharing with and I want to watch some games sooner rather than later.  Imgburn from folder allows

                                                                                      the sooner. 

                                                                                       

                                                                                      When I load the Sports-Baseball template lots of scene markers are installed.  Wish I knew how to turn that automation off.  I immediately right-click one of them

                                                                                      and click 'clear all menu markers'.  No main markers are present.  Then I proceed to insert scene markers at the beginning of each of my grandson's at bats

                                                                                      and any special play(s) in which  he's involved.  This usually totals 3-5 scene markers.  No stop markers anywhere are entered.  There is always only 1 main menu page.

                                                                                      When I start a new project the 1st thing I do is 'file-save as' and path it to the folder on my external drive.  I name it accordingly to game/menus markers or not/burn to folder

                                                                                      or not.  Next I check 'Edit-Preferences-Scratch Disks' and set all to 'Same As Project'.  Then I click the Save button to nail it down.  My question is from this point on when I

                                                                                      work on the project is anything written to any folder/file (i.e. the Adobe Folder on C:)  other than my project folder on the external HD?  I didn't know to clean Menu/Preferences/Media.

                                                                                      Maybe that's my problem.  Any other place to clean?

                                                                                       

                                                                                      Let me throw one more issue out there.  When selecting where to put the scene marker I click play, in Quick mode, until I reach where I want a scene marker.  During the

                                                                                      play most of the time the video goes into slow motion or just stops.  The audio continues.  I then have to click stop button to see where I am.  Not fun.

                                                                                       

                                                                                      Okay time for me to head down the road for lunch with on of our Sons.

                                                                                       

                                                                                      Thanks again for your help...Harry

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