1 Reply Latest reply on May 3, 2013 4:05 AM by andaleebfatima1

    thumbnails disappear into torn page icon

    hustle_barbie

      when i open photoshop elements 11 my thumbnails are displayed but then they quickly turn into an hourglass and then disappear and turn into a torn/ripped/broken page/photo icon.. i have tried refreshing, updating thumbnail, repairing cache, erasing cache, unistalling and reinstalling.. even tried too import same folder of photos on tw different computers and had the same problem.  also, i can see the humbnails in windows explorer so i know the files are not corrupt or damaged.Capture ps elements.PNG