6 Replies Latest reply on Jun 5, 2013 5:37 AM by itsupmf

    Problems with IE8 and FP 11.7.700.169

    itsupmf

      Hello,

       

      I have a problem with a FP installation.

       

      Win7 Enterprise x64

      IE 8

      FP 11.7.700.169

       

      when I go to youtube it will tell me that i don't have the newest version of FP and shall install it. When I do it, it works until i reboot the computer.

      The problem apears only on one Computer, we have others running with the same Software and no problem. I am guessing something might be corrupt

      with the regestry or so.

       

      I already tried to uninstall all old versions of FP and reinstall the newest one. But it will not work until I clean the registry from most of the FP entries.

      After doing this severell times I recognized that there are 2 keys I cannot delete from the registry. When I try to delete it simply states: unable to delete registry key

      The keys look like this:

      Localized String     Reg_SZ     @C:\Windows\System32\Macromed\Flash\FlashUtil64_11_7_700_169_ActiveX.exe, -101

      in HKEY_CLASSES_ROOT\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}

      Localized String     Reg_SZ     @C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe, -101

      in HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}

       

      I installed an older version of FP (11.3.xxxx) and it worked for several days but then the message on youtube came again and playing flash videos won't work on any webpage.

      I tried to delete this registry entries with regdelnull like i read in one of your threats and i used your uninstaller for FP still no success with FP or deleting those registry entries.

       

      The FlashUtil files do not exist in the folder that is given in the Regkeys.

      Any idea what the problem could be?

      Any suggestions are much appreciated

      Thanks in advance.