Visual c++ assertion error with Adobe Digital Editions 2.00

[lengland08]

My computer has windows 7. I have a Laser EB850 e-reader and have susccessfully installed and used ADE to borrow books from my library and then copy them over to my e-reader which has worked successfully.  Suddenly I find that when I try to connect my e-reader via USB to my computer I get a Visual C++ assertion error and am unable to access my e-reader through ADE. Why has this all of a sudden happened and how can I fix it

[Guest]

I have the same problem, who can help????? I use Windows Vista, after re installing Vista this problem occured...

[sjpt]

Unfortunately, ADE2.0 is full of bugs.

You may be able to get round this one by uninstalling ADE2.0, and then reinstalling it.

(Check the Vista installation information at http://helpx.adobe.com/digital-editions/kb/installing-digital-editions-20-windows.html)

Failing that, try installing instead the older but more reliable ADE1.7.2.

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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In either case, it is quite likely that ADE will get its registration confused and half there.

In that case

1. remove any corrupted registration by ctrl-shift-D (cmd-shift-D on Mac)
2. restart ADE
3. redo your registration (menu/Help/Authorize Computer on ADE2.0, menu/Library/Authorize Computer on ADE1.7.2)

[lengland08]

I tried reinstalling etc and then got some technical assistance with my e-reader and discovered I had  hardware problems with that - the company has now replaced my e-reader and I am not having anymore issues