2 Replies Latest reply on Jun 24, 2013 3:05 PM by sjpt

    HELP

    Kay Com

      trying to authorize my computer - getting "Activation Server Error - code: E_AUTH_NOT_READY"

        • 1. Re: HELP
          Melissa--Smith

          Activation Server Error

          code: E_AUTH_NOT_READY

           

          I've been having the same issue for better than a month

          If it helps, I'm running Win 8 with IE10

           

          Please tell me there's an easy way to solve this.

          • 2. Re: HELP
            sjpt Level 4

            Sometimes ADE gets its registration/activation confused and in a semi-authorized state..

            It then gives unhelpful error messages, including sometimes E_AUTH_NOT_READY.


            Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

            Restart ADE, and then reauthorize with your Adobe ID.