3 Replies Latest reply: May 6, 2013 10:49 PM by ukgaurav RSS

    Error message when I try to open the "help" files.

    TwoCollieTom

      When I try to open the help files in Elements Photoshop 10, I get the following error message in a pop up box.  At the top, the box is labeled "Adobe AIR"  The message:  "Application descriptor could not be found for this application.  Try re-installing or contacting the publisher for assistance."

       

      I have completely uninstalled and reinstalled both my Elements programs as well as adobe air, and have updated everything that I can think of and a few more things, and still get the same message.  Since I am one who often uses help files, I'd appreciate any help with this.

       

      Thank you.

       

      TwoCollieTom