4 Replies Latest reply: May 10, 2013 1:52 AM by :::chromax::: RSS

    Acrobat Pro dead, Exit Code 5 (no, not the usual 30 Day thing!)

    :::chromax::: Community Member

      Hi,

       

      I have the same issue as most people. I installed Acrobat Pro CS6 from the Creative Cloud with other Apps (Photoshop, Illustrator etc) and all is working except Acrobat. It has not stopped, no it NEVER worked.

       

      What I do:

       

      •     Installed on 2 fresh installed machines with Win7 64bit Pro and Home Edition, Acro Pro never launched
      •     tried the whole thing about deactivate in other apps etc a hundred times exactly like said.
      •     Acrofix says Exit Code:5. I can´t find Info about that. Is somewhere a list of Exit Codes???
      •     Also tried to log in with other account. All Apps working, Acrobat not!
      •     renamed the cache.db to cache.old.db, nothing.
      •     Have no process in the taskmanager (acrobat.exe or something like that), not a second. Started as administrator or directly logged in as administrator user.

       

      So...now I have no idea and here are only the usual "Deactivate in any other app etc"-suggestions.

       

      But what is Exit Code:5 ????