When I backup up My Catalog, all the files go onto the external hard drive separately as opposed to a folder containing all the files. How can I correct this?
While taking a backup, ensure to create a folder at the destination drive. When you click Browse for the choosing destination, there should be a button labelled "New Folder" or "Make new folder". Use that.
The actual folder hierarchy will be visible to you once you restore the catalog by checking the checkbox "restore folder hierarchy" in the restore catalog dialog.
Thank you very much!