2 Replies Latest reply: May 9, 2013 12:48 PM by geniered RSS

    geniered

    geniered

      When I backup up My Catalog, all the files go onto the external hard drive separately as opposed to a folder containing all the files. How can I correct this?

        • 1. Re: geniered
          andaleebfatima1 Adobe Employee

          While taking a backup, ensure to create a folder at the destination drive. When you click Browse for the choosing destination, there should be a button labelled "New Folder" or "Make new folder". Use that.

          The actual folder hierarchy will be visible to you once you restore the catalog by checking the checkbox "restore folder hierarchy" in the restore catalog dialog.

           

          Thanks

          Andaleeb

          • 2. Re: geniered
            geniered Community Member

            Thank you very much!