5 Replies Latest reply on May 6, 2013 12:44 PM by A.T. Romano

    BEUG SUR ADOBE ELEMENTS  11

    DIDIER 84

      Bonjour

      je viens de perdre 4 h de travail sur adobe elements 11  le logiciel cest coupé comment faire pour telecharger un projet de  sauvegarde automatique  le logiciel ne le prend pas merci

      En fait quand je charge le projet de sauvegarde il me dit codec non pris en charge

        • 1. Re: BEUG SUR ADOBE ELEMENTS  11
          A.T. Romano Level 7

          DIDIE84

           

          Vous semblez dire que vous rencontrez des difficultés pour ouvrir un de vos enregistre automatiquement après une panne de projet.

          Passons sur la façon dont vous essayez d'ouvrir ce fichier d'enregistrement automatique.

          Aller à la Premiere Elements Auto Save Folder Adobe et trouvez votre dernière sauvegarde automatique fichier (MyProjectX.prel). Clic droit sur le fichier, sélectionnez Ouvrir avec, puis Premiere Elements 11.

          Est-ce que la sauvegarde automatique ouverte à une version du projet que vous venez de perdre quand le programme s'est écrasé?

          S'il vous plaît laissez-nous connaître les résultats et ensuite nous déciderons ce côté si nécessaire.

          Pour l'instant je suis en utilisant Google translate d'écrire ce message en français.

          Je vous remercie.

          ATR

           

          DIDIER84

           

          You seem to say that you having problems opening one of your AutoSaves after a project crash.

           

          Let us go over how you are trying to open this AutoSave file.

           

          Go to the Adobe Premiere Elements AutoSave Folder and find your latest AutoSave file (MyProject-X.prel). Right click the file, select Open With, and then Premiere Elements 11.

           

          Does the AutoSave open to a version of the project that you just lost when the program crashed?

           

          Please let us know the results and then we will decide what next if necessary.

           

          For now I am using Google Translate to write this message in French.

           

          Thank you.

           

          ATR

          • 2. Re: BEUG SUR ADOBE ELEMENTS  11
            DIDIER 84 Level 1

            Bonjour

             

            En fait je viens de commencer mon montage  erreur de ma part je compter sur le sauvegarde automatique

             

            en fait c est un fichier d enregistrement automatique que j essaye d ouvrir  qui c est beuglé en cours de montage   

             

            Hello

             

            In fact I just started my editing error on my part I rely on the automatic backup

             

            in fact it is a file automatically record that I try to open that c is bellowed during assembly

            Didier LECOCQ

             

             

             

            didierlc84@dbmail.com

            site internet:www.video84.net

             

             

             

            Le 6 mai 2013 à 20:52, A.T. Romano <forums_noreply@adobe.com> a écrit :

             

             

            Re: BEUG SUR ADOBE ELEMENTS 11

            created by A.T. Romano in Premiere Elements - View the full discussion

            DIDIE84

             

             

            Vous semblez dire que vous rencontrez des difficultés pour ouvrir un de vos enregistre automatiquement après une panne de projet.

             

            Passons sur la façon dont vous essayez d'ouvrir ce fichier d'enregistrement automatique.

             

            Aller à la Premiere Elements Auto Save Folder Adobe et trouvez votre dernière sauvegarde automatique fichier (MyProjectX.prel). Clic droit sur le fichier, sélectionnez Ouvrir avec, puis Premiere Elements 11.

             

            Est-ce que la sauvegarde automatique ouverte à une version du projet que vous venez de perdre quand le programme s'est écrasé?

             

            S'il vous plaît laissez-nous connaître les résultats et ensuite nous déciderons ce côté si nécessaire.

             

            Pour l'instant je suis en utilisant Google translate d'écrire ce message en français.

             

            Je vous remercie.

             

            ATR

             

             

            DIDIER84

             

             

            You seem to say that you having problems opening one of your AutoSaves after a project crash.

             

             

            Let us go over how you are trying to open this AutoSave file.

             

             

            Go to the Adobe Premiere Elements AutoSave Folder and find your latest AutoSave file (MyProject-X.prel). Right click the file, select Open With, and then Premiere Elements 11.

             

             

            Does the AutoSave open to a version of the project that you just lost when the program crashed?

             

             

            Please let us know the results and then we will decide what next if necessary.

             

             

            For now I am using Google Translate to write this message in French.

             

             

            Thank you.

             

             

            ATR

             

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            • 3. Re: BEUG SUR ADOBE ELEMENTS  11
              A.T. Romano Level 7

              DIDIER84

               

              I will answer only in English and hope that you can understand my message. Right now I am worried about Google Translate and my "fractured French" from my college days.

               

              I did not completely understand your reply.

               

              I just want to make sure that your problem is gone. Is the problem solved and have you opened the Auto Save file and other files successfully in Premiere Elements 11?

               

              Thank you for replying.

               

              ATR

              • 4. Re: BEUG SUR ADOBE ELEMENTS  11
                DIDIER 84 Level 1

                SAME FOR ME FOR I AM WITH ENGLISH GOOGLEIn fact I found my file in a project backup in movies my new project and when I right click on a window open with Adobe s opens m c indicating an unknown error occurred while opening the project

                 

                Didier LecocqCapture video 84Visitez  notre nouveau site http://www.video84.net

                 

                Date: Mon, 6 May 2013 12:15:12 -0700

                From: forums_noreply@adobe.com

                To: didierlc84@dbmail.com

                Subject: BEUG SUR ADOBE ELEMENTS  11

                 

                 

                 

                 

                 

                 

                      

                           

                           

                           

                    Re: BEUG SUR ADOBE ELEMENTS  11

                 

                 

                    created by A.T. Romano in Premiere Elements - View the full discussion

                 

                 

                 

                DIDIER84 I will answer only in English and hope that you can understand my message. Right now I am worried about Google Translate and my "fractured French" from my college days. I did not completely understand your reply. I just want to make sure that your problem is gone. Is the problem solved and have you opened the Auto Save file and other files successfully in Premiere Elements 11? Thank you for replying. ATR

                 

                 

                     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5294372#5294372

                     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5294372#5294372

                     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5294372#5294372. In the Actions box on the right, click the Stop Email Notifications link.

                      

                     Start a new discussion in Premiere Elements by email or at Adobe Community

                  For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

                • 5. Re: BEUG SUR ADOBE ELEMENTS  11
                  A.T. Romano Level 7

                  DIDIER84

                   

                  Thank you for your replies. I am still not clear where we are on the matter but please see if the following link on troubleshooting Premiere Elements damaged projects helps you. The Adobe article is written in English but perhaps it will be easier for you to get a French translation of the article rather than us trying to use Google Translate in order to discuss the problem.

                   

                  http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html

                   

                  We will be watching for your results.

                   

                  Thank you.

                   

                  ATR