1 Reply Latest reply on May 6, 2013 9:31 PM by Pattie F

    Blank Screen

    Chas0702 Level 1

      Hello: I am having a problem with the PC version of Ravel.  Upon entering my sign in information, I am presented with a blank white screen.  The Photo and Album buttons are visible, but no photos are displayed.  Helpful information needed.  Still learning to use Ravel.  My iPhone version of Ravel does not have this problem.  Perplexed.

        • 1. Re: Blank Screen
          Pattie F Employee Moderator

          I would suggest clearing the cache in the browser, or trying a different or updated version of the browser. Chrome is usually a great choice because it keeps flash up to date and seems to work very well with Adoberevel.com and other sites.  Let us know if that helps. 

           

          Pattie