How do I change the Primary Administrator of my Account?

[lobenauf4]

I have been the primary administrator of my team's Creative Cloud account, however I am transitioning from the company and need to make my supervisor the primary administrator. I cannot find an option to do so - I am able to delete him as an administrator, but I am not able to change his status.  Could someone please assist?

Thank you!

[Mandhir Bhatia]

Laura,

You need to contact Adobe Customer services team if you need your default admin to be changed.

Thanks

Mandhir

[David__B · Accepted solution]

We have made some recent changes that may help

• If you purchased from Adobe there is now a change primary admin feature in the admin console here:
  Manage your Creative Cloud for teams membership
• If you can’t access the primary admin account to initiate change contact support.
• If you purchased via reseller contact Adobe and support will assist in admin rights transfer.
  
  

We strongly suggest adding a secondary admin to your account to assist with future admin rights transfer needs.